Billing Specialist II

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🔥 1 minute ago

🌪️ Kansas – Remote

🌪️ Kansas – Remote

💵 $34 - $45 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

📊 Billing Specialist

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NAIC | NAICL

WebsiteLinkedInAll Job Openings

1 - 1 employees

🤝 Non-profit

🌍 Social Impact

📚 Education

Non-profit • Social Impact • Education

NAIC | NAICL is a broad-based coalition of congregations, schools, and non-profit organizations in Northern Arizona that organizes non-partisan civic engagement and community organizing. The organization unites diverse institutions to amplify their impact, trains community members to become active in public life, and leverages recognized organizing techniques to drive collective, non-partisan action that aims to improve local families' lives and strengthen democracy. NAIC | NAICL runs events, coordinates participating institutions, and focuses on building power for the common good at the local level.

📋 Description

• Support billing operations and financial transaction processing with accuracy, completeness, and compliance • Perform collections activities, including account research, payment reconciliation, customer communications, and maintaining collection records • Support refund processing, payment verification, account reconciliation, and deposit verification • Support billing cycle activities, financial transaction reviews, reporting, and reconciliation functions • Handle account updates, research undeliverable communications, and coordinate issue resolution with internal stakeholders • Maintain accurate records and documentation, monitor account activity, communicate status updates, and escalate issues • Provide backup support for billing, payment, reconciliation, and collection functions • Communicate effectively with customers, technical teams, business development, data analysis, Finance, and NAIC support groups • Report responsibility status to NIPR management weekly and/or monthly • Handle customer complaints, support other staff, and perform other assigned duties

🎯 Requirements

• Associate’s degree • Five (5) years related work experience in accounting, billing, financial operations, or customer service functions, or equivalent combination of education and experience • CRM experience such as PeopleSoft, Salesforce, SQL tables, or Gateway preferred • Proficient in Microsoft Office • Experience with billing operations, payment review, account reconciliation, collections, and customer account management • Highly organized and detail-oriented, with ability to meet deadlines and manage complaints • Ability to read, analyze, and interpret scientific and technical journals, financial reports, and legal documents • Close vision and attention to detail required • Ability to respond to inquiries from customers, regulatory agencies, or business community members • Ability to present information to management and instruct others in applications or procedures • Ability to maintain confidentiality and protect sensitive information • Effective verbal and written communication skills • Ability to follow established procedures and organizational policies and standards • Ability to collaborate with technical and business staff on billing enhancements • Willingness to travel occasionally for team meetings and in-person organizational events • Must be authorized to work for any employer in the United States; employment visa sponsorship is unavailable

🏖️ Benefits

• Remote work schedule • 37.5-hour work week • Tuition reimbursement • Referral bonuses • Choice of insurance plans • Vacation buy-back • Adoption assistance • Parental leave • Employee recognition programs • Days off for community service • Student loan repayment program