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Accounts Receivable Representative II

🔥 5 minutes ago

🐊 Florida – Remote

infoinfo

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Accounts Receivable

Where this job comes from

Posted on North American Partners in Anesthesia's careers page, not through a job board

First seen by Remote Rocketship 5 minutes ago

Logo of North American Partners in Anesthesia

North American Partners in Anesthesia

5001 - 10000 employees

🛡️ Insurance

📦 Logistics

🏥 Healthcare

Insurance • Logistics • Healthcare

North American Partners in Anesthesia (NAPA) is a clinician-led organization that is redefining healthcare through exceptional anesthesia and perioperative management services. Founded in 1986, NAPA has grown to serve over 3 million patients annually in more than 500 healthcare facilities across the United States. The organization emphasizes high-quality care through innovative leadership development and customer service training, focusing on optimizing results for patients, surgeons, and healthcare administrators. NAPA stands out in the industry with its evidence-based practices, enhancing operational efficiency, safety, and patient satisfaction.

📋 Description

• Manage accounts receivable for assigned payers under the supervision of the Collections Supervisor or Manager • Contact payers by telephone and work collection reports and correspondence • Audit accounts and appeal denied claims as necessary • Update accounts and identify carrier-related denial trends • Coordinate the transfer of patient responsibility and work accounts requiring additional insurance collection follow-up • Review, evaluate, and forward manual paper claims to payers that do not accept electronic claims or require special handling • Document billing activity on patient accounts and report suspected compliance issues • Review claims for accuracy and coordinate with ancillary departments for audits and record reviews • Correct errors identified in electronic payer reports to optimize claims submission • Follow up promptly on aged accounts and help formulate written appeals • Accurately document all collection follow-up activity • Monitor claim rejections for trends and report findings to departmental leaders • Answer patient and third-party questions and address billing concerns • Assist in reviewing and resolving credit balances • Participate in general or special assignments and attend required training

🎯 Requirements

• High school diploma or equivalent certification required • Associate degree preferred • 2 to 4 years of customer service and/or business office experience preferred in a medical setting • Knowledge of basic patient accounting processes and healthcare terminology strongly preferred • Strong computer skills, including MS Word and Excel • Ability to maintain accuracy while working on multiple tasks in a fast-paced environment under low- to moderate supervision • Excellent verbal and written communication skills, including professional telephone etiquette • Ability to ensure confidentiality of sensitive information and maintain HIPAA compliance • Dependable in both production and attendance • Exceptional organization and time management skills

🏖️ Benefits

• Paid Time Off • Health insurance • Life insurance • Vision insurance • Dental insurance • Disability insurance • AD&D insurance • Flexible Spending Accounts/Health Savings Accounts • 401(k) • Leadership and professional development opportunities

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