
5001 - 10000 employees
🛡️ Insurance
📦 Logistics
🏥 Healthcare
Insurance • Logistics • Healthcare
North American Partners in Anesthesia (NAPA) is a clinician-led organization that is redefining healthcare through exceptional anesthesia and perioperative management services. Founded in 1986, NAPA has grown to serve over 3 million patients annually in more than 500 healthcare facilities across the United States. The organization emphasizes high-quality care through innovative leadership development and customer service training, focusing on optimizing results for patients, surgeons, and healthcare administrators. NAPA stands out in the industry with its evidence-based practices, enhancing operational efficiency, safety, and patient satisfaction.
🔥 1 minute ago
🐊 Florida – Remote
⏰ Full Time
🟡 Mid-level
🟠 Senior
💰 Accounts Receivable
🦅 H1B Visa Sponsor
👻 Ghost score 13%
Where this job comes from
Posted on North American Partners in Anesthesia's careers page, not through a job board
First seen by Remote Rocketship 1 minute ago

5001 - 10000 employees
🛡️ Insurance
📦 Logistics
🏥 Healthcare
Insurance • Logistics • Healthcare
North American Partners in Anesthesia (NAPA) is a clinician-led organization that is redefining healthcare through exceptional anesthesia and perioperative management services. Founded in 1986, NAPA has grown to serve over 3 million patients annually in more than 500 healthcare facilities across the United States. The organization emphasizes high-quality care through innovative leadership development and customer service training, focusing on optimizing results for patients, surgeons, and healthcare administrators. NAPA stands out in the industry with its evidence-based practices, enhancing operational efficiency, safety, and patient satisfaction.
• Manage accounts receivable for assigned payers under the direct supervision of the Collections Supervisor or Manager • Contact payers by telephone regarding outstanding accounts • Work collection reports and correspondence • Audit accounts and appeal denied claims as necessary • Update accounts and identify carrier-related denial trends • Coordinate transfer of patient responsibility and work accounts requiring additional insurance collection follow-up • Review, evaluate, and forward manual paper claims to payers that do not accept electronic claims or require special handling • Document billing activity on patient accounts and report suspected compliance issues • Review claims for accuracy and coordinate with ancillary departments for audits and record reviews • Correct electronic payer errors to optimize claims submission • Pursue prompt follow-up on aged accounts, including helping formulate written appeals • Accurately document all follow-up activity • Monitor claim rejections for trends and issues and report findings to departmental leaders • Answer patient and third-party questions and address billing concerns • Assist in reviewing and resolving credit balances • Participate in general or special assignments and attend required training
• High school diploma or equivalent certification required • Associate degree preferred • 2 to 4 years of customer service and/or business office experience preferred in a medical setting • Knowledge of basic patient accounting processes and healthcare terminology strongly preferred • Strong computer skills, including MS Word and Excel • Ability to maintain accuracy while working on multiple tasks in a fast-paced environment under low- to moderate supervision • Excellent verbal and written communication skills, including professional telephone etiquette • Ability to ensure confidentiality of sensitive information and maintain HIPAA compliance • Dependable in both production and attendance • Exceptional organization and time management skills
• Paid Time Off • Health insurance • Life insurance • Vision insurance • Dental insurance • Disability insurance • AD&D insurance • Flexible Spending Accounts/Health Savings Accounts • 401(k) • Leadership and professional development opportunities
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