Patient Coordinator

🔥 13 hours ago

🇺🇸 United States – Remote

💵 $61.6k - $77k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Natera

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2004

🏥 Healthcare

🧬 Biotechnology

⚕️ Healthcare Insurance

Healthcare • Biotechnology • Healthcare Insurance

Natera is a global leader in cell-free DNA testing technology, specializing in non-invasive genetic testing and diagnostics. The company's innovative solutions focus on areas such as prenatal screening, cancer detection, and organ transplant monitoring. By using advanced bioinformatics and DNA analysis, Natera provides healthcare professionals and patients with critical information to make more informed medical decisions.

📋 Description

• Serve as an inside sales partner to Field Sales by supporting territory strategies and advancing pipeline opportunities • Manage inbound and outbound patient outreach to influence testing adoption, scheduling, and continuity of care • Build consultative patient relationships to drive repeat testing and ongoing engagement • Nurture patient opportunities from initial contact through testing completion • Collaborate with Sales, Billing, and Customer Support to remove conversion and timing barriers • Assess patient needs and address logistical, clinical coordination, and service challenges • Document interactions, opportunities, and pipeline activity in CRM and business intelligence tools such as Salesforce and PowerBI • Analyze territory and pipeline data to prioritize outreach, identify trends, and optimize sales efforts • Complete sales performance and patient engagement reporting requests • Advocate for patients while maintaining a revenue-focused sales approach • Work with PHI in paper and electronic formats • Perform other duties as assigned

🎯 Requirements

• Minimum of 2 years of inside sales experience, preferably in a remote or phone-based environment • Minimum of 2 years of experience in outbound and inbound sales or call center roles with measurable performance goals • Ability to manage a territory or book of business and connect daily activities to pipeline outcomes • Experience using CRM systems; Salesforce preferred • Background in medical, diagnostic, or biological sciences preferred • Strong relationship-building skills and ability to guide patients through a consultative sales process • Ability to execute inside sales strategies and manage territories and pipelines • Ability to handle objections, navigate complex conversations, and drive conversion • Excellent verbal and written communication and presentation skills • Ability to analyze data and pipeline metrics • Proficiency in Microsoft Excel, Google platform, and business reporting tools • Ability to work independently in a remote or hybrid environment • Current status on all Natera-required training • Completion of HIPAA/PHI privacy, security, and General Policies and Procedures training within required timelines

🏖️ Benefits

• Comprehensive medical, dental, vision, life and disability plans for eligible employees and dependents • Free testing for employees and immediate families • Fertility care benefits • Pregnancy and baby bonding leave • 401(k) benefits • Commuter benefits • Employee referral program

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