Principal Manager, People Operations Business Partner

🕒 September 11

🏈 Alabama, Arizona, +29 more states – Remote

🏈 Alabama – Remote 🌵 Arizona – Remote 🏄 California – Remote ⛰️ Colorado – Remote 🦌 Connecticut – Remote 🐊 Florida – Remote 🌽 Illinois – Remote 🐎 Kentucky – Remote ⚜️ Louisiana – Remote 🦞 Maine – Remote 🎰 Nevada – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🌲 North Carolina – Remote 🏈 Ohio – Remote 🌪️ Oklahoma – Remote 🌲 Oregon – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote 🚗 Michigan – Remote ❄️ Minnesota – Remote 🏰 Missouri – Remote 🔔 Pennsylvania – Remote ⚓ Rhode Island – Remote 🌴 South Carolina – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⛷️ Utah – Remote ⚔️ Virginia – Remote ☕ Washington – Remote 🧀 Wisconsin – Remote

💵 $132k - $148.5k / year

⏰ Full Time

🔴 Lead

👥 People Operations

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 24%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Nava

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2015

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

Nava is a public-benefit technology company that designs, builds, and operates modern digital services and open-source software for federal, state, and local government agencies. Nava focuses on improving public benefit delivery—such as unemployment insurance, SNAP, Medicaid, grants, and veteran services—by creating human-centered, resilient systems that scale to millions of users and reduce manual work for government staff. The company also develops tools and pilots AI-enabled solutions to streamline verification and program administration while partnering with agencies to modernize legacy infrastructure and improve outcomes for beneficiaries.

📋 Description

• Directly manage, coach, and develop the People Operations Business Partner • Build and scale the People Operations Business Partner function across the employee lifecycle • Establish performance expectations, competencies, quality standards, and workload distribution • Advise senior executives on organizational design, workforce planning, performance management, and employee relations • Translate enterprise priorities into people strategy aligned with company goals • Set strategy for AI and automation impacts on roles, skills, team structures, and management practices • Partner with Talent Acquisition, Total Rewards, Learning and Organization Enablement, Finance, Legal, Operations, IT, and delivery leaders • Develop workforce-planning frameworks and career-pathing structures • Guide organizational design decisions, restructures, leadership transitions, position eliminations, and workforce actions • Evaluate spans of control, reporting structures, and organizational capability • Lead change-management standards, implementation plans, communications, and manager resources • Serve as an escalation point for complex labor and employee-relations matters • Partner with Legal on investigations and risk assessments • Support employee relations in Nava’s unionized environment and ensure collective bargaining compliance • Sponsor and oversee complex cross-functional people initiatives from definition through evaluation • Provide executive-level updates on progress, risk, and outcomes • Use workforce data to identify trends, organizational health indicators, and emerging risks • Improve workforce reporting and translate data into executive recommendations • Ensure data integrity, confidentiality, and documentation standards • Improve employee and manager experience, processes, systems, compliance, and organizational effectiveness • Champion self-service tools and standardized practices while preserving judgment for complex situations

🎯 Requirements

• 10+ years of People Operations and/or Human Resources experience • Experience translating business strategy into enterprise-level organizational design, workforce planning, and talent strategy • Thorough knowledge of People Operations and Human Resources principles and applicable federal and state regulations, including FMLA, ADA, FLSA, and NLRA • Strong competency with HCM systems • Ability to influence senior executives and stakeholders without formal authority • Experience coaching and developing talent • Ability to build collaborative relationships with executives, managers, employees, and union representatives • Strong analytical skills and experience using workforce data to identify trends, evaluate risk, and support decisions • Strong judgment in complex, sensitive, or ambiguous situations • Ability to work independently with little supervision • Extraordinary discretion, confidentiality, flexibility, and willingness to work cross-functionally • Proficiency in GSuite, Slack, Zoom, Excel, Apple computers, and other remote-work tools • Attention to detail and ability to work independently and in a team environment • Ability to work effectively in a distributed, remote-first environment • Legal authorization to work in the United States • Ability to meet requirements for applicable government contracts • Work authorization that does not require visa sponsorship now or in the future • May be subject to a government background check or security clearance • Must reside in one of the listed eligible U.S. states • Must work from the contiguous United States

🏖️ Benefits

• Comprehensive medical, dental, and vision plans • Disability, life, and accidental death insurance at no cost • Vacation, holidays including Juneteenth, and floating holidays • 12 paid federal holidays each year on top of regular PTO • Performance-based annual bonus when Nava meets its goals • Paid parental leave plus weekly meals delivered to your home • Wellness program with physical, mental, and emotional health resources and support tools • Virtual doctor visits with no copay, depending on available providers • Sabbatical leave after continuous service • 401(k) with 4% salary match • Remote-first flexible work environment • Company laptop and home office setup assistance via Staples • Monthly reimbursement for eligible home office utility expenses • Internal training programs and professional development resources • LinkedIn Learning access and annual allowance for courses, tuition, and certifications • Referral bonus • Pre-tax commuter benefits • Collaborative and remote-friendly team environment