Account Manager

🔥 0 minutes ago

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Navitus Health Solutions

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2003

💼 Consulting

🛡️ Insurance

🏥 Healthcare

Consulting • Insurance • Healthcare

Navitus Health Solutions is a pharmacy benefit manager (PBM) that provides transparent, people-centered pharmacy benefit solutions to health plans, employers, government programs and other plan sponsors. The company operates a 100% pass-through, cost-plus model that emphasizes lowering medication costs, managing formularies, specialty drug management (including a cost-plus specialty pharmacy), claims adjudication, pharmacy network management, and member enablement and support services. Navitus positions itself as a fiduciary partner focused on affordability, compliance, clinical quality and improving health outcomes through tailored PBM services and digital health integrations.

📋 Description

• Develop and maintain a trusted advisor relationship with existing customers and stakeholders to enhance customer experience and retention • Collaborate with multiple internal stakeholders and external vendor partners to deliver customer service and benefit solutions efficiently and effectively • Facilitate client meetings to resolve open action items and provide routine status updates • Facilitate implementation of new client benefit changes and provide direction on implementation • Respond to client inquiries, issues, and concerns in a timely, concise, and accurate manner • Provide clients with system support and collaboration tools • Support client renewal activities with the Account Executive and Clinical Account Executive • Execute regular account maintenance, including reporting, member-specific requests, and open enrollment support • Participate in conference calls, meetings, or travel outside normal business hours as required • Perform other duties as assigned

🎯 Requirements

• Bachelor's degree in business, marketing, hospitality management, or related area, or equivalent experience required • Knowledge of pharmacy benefits management, insurance, or the health care industry • 3 years of experience in a customer service role • Experience in critical thinking, prioritization, performance under pressure, and relationship building • Participate in, adhere to, and support compliance program objectives • Ability to consistently interact cooperatively and respectfully with other employees • Ability to work Monday–Friday, 8am–5pm CT • Residents of Alaska, Hawaii, Maine, Mississippi, New Hampshire, New Mexico, North Dakota, Rhode Island, South Carolina, South Dakota, West Virginia, and Wyoming are not eligible for remote work

🏖️ Benefits

• Top of the industry benefits for Health, Dental, and Vision insurance • 20 days paid time off • 4 weeks paid parental leave • 9 paid holidays • 401K company match of up to 5% with no vesting requirement • Adoption Assistance Program • Flexible Spending Account • Educational Assistance Plan • Professional Membership assistance • Referral Bonus Program – up to $750! • STAR Bonus % (At Risk Maximum) 5.00