Renewals Account Manager

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $65.6k - $93.8k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

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Zscaler

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2008

🔒 Cybersecurity

☁️ SaaS

🏢 Enterprise

💰 Secondary Market on 2017-11

Cybersecurity • SaaS • Enterprise

Zscaler is a leading provider of cloud-based cybersecurity solutions, specializing in Zero Trust architecture. The company enhances security and connectivity for organizations by enabling seamless, secure access to applications and data across various environments, including the cloud, on-premises data centers, and IoT systems. With proven ROI and significant reductions in cybersecurity risks, Zscaler empowers enterprises to protect their digital resources while optimizing operational costs.

📋 Description

• Manage the timely renewal of contracts for commercial-segment customers with $50K and lower ARR • Ensure high customer and partner satisfaction across a high volume of renewal workstreams • Work with deal desk, pricing, partners, customer success, sales operations, account executives, and end customers to renew contracts on time • Champion AI tools to manage tasks, improve productivity, and meet or exceed variable-compensation targets • Develop knowledge of Zscaler products to migrate existing contracts to current SKUs • Identify potential upsell opportunities for account executives

🎯 Requirements

• Demonstrated curiosity and active exploration of AI tools, with a proven history of integrating new technologies into daily workflows • Strong background in a high-volume renewal, sales, or account management environment • Proven ability to manage many transactions and consistently meet targets • Excellent collaboration skills with cross-functional teams such as deal desk, partners, and customer success • Exceptional organizational and time-management skills for handling a high volume of workstreams • Active use of AI to improve insight, productivity, and work quality (preferred) • Knowledge of Zscaler products, contracts, and tools (preferred)

🏖️ Benefits

• Various health plans • Time off plans for vacation and sick time • Parental leave options • Retirement options • Education reimbursement • In-office perks