Senior Manager, People Operations

🔥 11 minutes ago

⛷️ Utah – Remote

infoinfo

⏰ Full Time

🟠 Senior

👥 People Operations

Where this job comes from

Posted on Nearmap's careers page, not through a job board

First seen by Remote Rocketship 11 minutes ago

Logo of Nearmap

Nearmap

201 - 500 employees

Founded 2007

💼 Consulting

📦 Logistics

🏗️ Construction

💰 $15M Post-IPO Equity on 2017-01

Consulting • Logistics • Construction

Nearmap is a company that specializes in high-resolution aerial imagery and location intelligence. They provide detailed geospatial data, including 3D modeling and AI predictions, through proprietary camera technology mounted on aircraft. Their services are used for purposes like monitoring assets, remote inspections, risk assessments, and urban development. Nearmap serves a wide range of industries, from insurance and commercial enterprises to government, supporting activities such as infrastructure planning and disaster response. Their advanced MapBrowser platform allows users to access and utilize extensive imagery datasets for real-time insights and decision-making.

📋 Description

• Lead, coach, and develop the People Operations team • Own the People Operations operating model, including capacity planning, prioritization, escalations, service catalogs, SLAs, and scorecards • Translate priorities into roadmaps with measurable outcomes and executive-ready reporting • Serve as senior escalation point for complex employee operations issues • Drive standardized processes across regions and business entities • Own service quality across onboarding, employee changes, promotions, transfers, leaves, and offboarding • Design global standards accommodating country-, state-, and entity-specific requirements • Oversee shared inbox and case management performance • Maintain accurate, accessible, and audit-ready procedures and employee resources • Provide functional leadership for HRIS operations, including UKG Ready, integrations, workflows, approvals, roles, and lifecycle automation • Establish controls for employee master data, organizational hierarchy, permissions, reconciliations, and downstream system integrity • Deliver automation, AI-assisted support, and self-service initiatives • Own readiness for system releases, process changes, testing, training, and stabilization • Use dashboards and analytics to identify failure points and inform leadership decisions • Lead high-impact initiatives through design, implementation, change management, and benefits realization • Simplify and standardize processes across teams, locations, and acquired entities • Build governance for documentation, change requests, ownership, and periodic review • Partner with Finance, Payroll, Benefits, IT, and Legal to resolve systemic issues • Drive a self-service, automation-first, and AI-driven employee experience • Own compliance controls, employee records, audit preparation, and remediation • Support enterprise People programs including compensation, performance, benefits, engagement, and organizational change • Comply with local legislative requirements and the corporate Code of Conduct

🎯 Requirements

• 8+ years of progressive experience in People/HR Operations • 3+ years leading major operational programs • Equivalent experience considered • Experience with multi-state operations and global or multi-country stakeholders • Ability to design and scale operating models, lead complex cross-functional change, and deliver measurable service improvements • Understanding of HRIS workflows, data governance, integrations, and operational controls; UKG Ready preferred • Experience in a fast-growing technology company, distributed workforce, or post-acquisition integration advantageous • Strong people leadership, coaching, delegation, stakeholder influence, and conflict resolution • Excellent program management, prioritization, change management, and executive communication skills • Analytical ability to define KPIs, diagnose root causes, quantify value, and make risk-informed decisions • Working knowledge of employee lifecycle practices and relevant US employment requirements, including FLSA, FMLA, and ADA • Comfort with UKG, ADP, Culture Amp, SmartRecruiters, automation, and AI • High discretion and sound judgment • Commercial awareness • Ability to operate effectively in ambiguity

🏖️ Benefits

• 4 extra "YOU" days off each year • Company-sponsored volunteering days • Generous parental leave policies • Work from Overseas Policy—work in approved cities while working • Discounted Private Health Insurance plans • Nearmap subscription

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