People Operations Manager

Job not on LinkedIn

🔥 4 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👥 People Operations

Where this job comes from

Posted on Roadie's careers page, not through a job board

First seen by Remote Rocketship 4 minutes ago

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Logo of Roadie

Roadie

51 - 200 employees

Founded 2014

🍽️ Food & Beverage

🏥 Healthcare

🏗️ Construction

Food & Beverage • Healthcare • Construction

Roadie is a crowdsourced delivery platform that provides local same-day delivery across the United States. As a UPS company since 2021, it offers reliable delivery solutions with a network of 200,000 drivers, enabling efficient last-mile shipping for various industries like retail, e-commerce, and healthcare. Roadie's services include handling deliveries for bulky items, returns processing, and providing delivery solutions for a wide range of industries including airline luggage, grocery, and construction supplies. Their platform supports streamlined delivery operations with real-time tracking, 24/7/365 availability, and seamless API integration, making Roadie an ideal solution for businesses looking to improve their logistics and delivery capabilities.

📋 Description

• Serve as the frontline for employee questions and own the employee lifecycle from onboarding to offboarding • Own HR and people systems and support HRIS implementation, including data migration, configuration, testing, training, go-live, and ongoing improvements • Maintain accurate HRIS people data through regular audits • Build efficient people operations infrastructure by streamlining workflows, permissions, reporting, and automation • Partner with Payroll on employee changes, benefits deductions, leave-related pay, timekeeping, and issue resolution • Run benefits administration and open enrollment; manage broker and carrier relationships; support benefits strategy and design • Oversee multistate leave administration • Maintain compliance across operating states, including audits and filings; support employment verifications, documentation, and immigration matters • Track operational metrics, identify gaps and risks, and recommend improvements • Create procedures, employee resources, and communications; train employees and managers on systems and workflows • Lead use of AI and automation to reduce repetitive administrative work and improve accuracy and employee experience

🎯 Requirements

• 5+ years of progressive HR experience, including meaningful time in a lean or scale-up environment • Bachelor’s degree or equivalent practical experience • SPHR certification a plus • Hands-on experience administering HR systems, including configuration and workflow improvement; direct implementation experience strongly preferred • Hands-on benefits administration experience, including working with brokers and carriers • Working knowledge of multistate employment, including leave programs, payroll, and compliance • Curiosity about automation, and a track record of using tools to cut manual work • Strong analytical skills, with the ability to turn data into clear insight and recommendations • A service mindset and sound judgment; ability to handle sensitive information with care • Resourceful self-starter with a “roll up your sleeves” mentality • Applicants must be authorized to work for any employer in the U.S.

🏖️ Benefits

• Competitive compensation packages • 100% covered health insurance premiums for yourself • 401k with company match • Tuition and student loan repayment assistance • Flexible work schedule with unlimited PTO • Monthly 3-day weekends • Monthly WFH stipend • Paid sabbatical leave • The technology you need to get the job done

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