Account Director, Revenue Lifecycle Management

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🌐 United States, Canada – Remote

🇺🇸 United States – Remote 🇨🇦 Canada – Remote

⏰ Full Time

🔴 Lead

🧑‍💼 Account Executive

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Neocol

WebsiteLinkedInAll Job Openings

51 - 200 employees

💼 Consulting

📣 Marketing

☁️ SaaS

Consulting • Marketing • SaaS

Neocol is a company that focuses on enhancing subscription performance for businesses, helping them to scale and grow using advanced technology and the Salesforce ecosystem. They specialize in various solutions such as automating revenue recognition, preventing churn, and providing best-in-class customer experiences. Neocol integrates technologies like Salesforce Revenue Cloud, MuleSoft, and NetSuite to streamline billing and collections, fuel product-led growth, and manage partner relationships effectively. Their services are aimed at unlocking efficient self-service and harvesting game-changing data and AI insights, ultimately supercharging subscription businesses to achieve significant growth and reduce churn.

📋 Description

• Own and grow an assigned portfolio of Neocol accounts against annual revenue and margin targets • Identify organic growth opportunities across the subscription economy • Build long-lasting relationships with key stakeholders and serve as a trusted advisor • Lead proposals and statements of work; partner with Sales on pre-sales activities, scope reviews, capability presentations, and pitch deck preparation • Serve as a senior billable resource on strategic Revenue Cloud engagements • Maintain a billable quota while ensuring delivery quality and client satisfaction • Own account planning, forecasting, and client KPIs including CSAT • Monitor delivery risk, margin, and capacity across the portfolio • Collaborate cross-functionally to align staffing and delivery outcomes • Capture engagement feedback and best practices to refine and scale playbooks and service offerings • Represent Neocol in thought leadership, digital and in-person events, and customer success activities • Model Neocol’s culture and values as a member of the leadership team

🎯 Requirements

• 10+ years of experience in client services, consulting, or professional services, including direct account ownership and delivery • Proven track record growing client accounts and managing portfolio revenue and margin in a consultative model • Experience leading enterprise Salesforce engagements, including consultative scoping and SOW development • Strong background in project governance, Agile, hybrid, and waterfall delivery methodologies, risk mitigation, and change management • Proven ability to communicate clearly and credibly with C-suite stakeholders • Proficiency in Salesforce, JIRA, Smartsheet, Slack, and Google Workspace/tools • Prior experience managing or mentoring staff in a project or professional services environment • Familiarity with post-PE operating environments, margin accountability, and delivery efficiency metrics • Deep knowledge of the subscription economy, recurring-revenue models, and RevOps • Experience with Salesforce Revenue Cloud, including Revenue Cloud Advanced (RCA) and CPQ • Comfort operating in a global, remote-first environment

🏖️ Benefits

• Competitive compensation and benefits • Flexible time off that supports real work-life balance • A monthly home office stipend • Employer-matched 401(k) • Comprehensive medical, dental, and vision coverage • Adoption assistance • Ongoing internal training and development opportunities • Employee-led ERGs • Mentorship opportunities • Flexibility • Continuous learning