Communications and Support Specialist

🔥 1 minute ago

🇺🇸 United States – Remote

💵 $105k - $111k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 0%

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NEP Group, Inc.

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1986

📱 Media

💰 Private Equity Round on 2016-06

Media • Broadcasting • Entertainment

NEP Group, Inc. is a global media technology company that specializes in providing end-to-end production solutions for live events, television, and virtual productions. With a fleet of over 200 mobile production units and 83 studios worldwide, NEP Group offers a wide range of services including studio production, live event broadcasting, video rigging, augmented and virtual reality experiences, and comprehensive post-production services. The company delivers innovative technology and creative services, enabling clients to capture, manage, and showcase their content across various platforms.

📋 Description

• Serve as the lead on-site communications expert for assigned client events and projects • Coordinate with Comms and Engineering teams to keep facility intercom hardware, software, and system records current • Partner with Engineering on the setup and programming of communications systems for new and refurbished mobile units, fly-packs, studios, and other facilities • Maintain current knowledge of communications technology, equipment, hardware upgrades, and software releases • Develop and update internal training materials for communications systems • Provide project updates to Engineering leaders, tracking tasks, timelines, and budgets • Provide mobile unit engineering support or coverage as needed

🎯 Requirements

• Bachelor’s degree in Broadcast Engineering, Engineering, or a related field preferred • At least five years of industry-related project management experience • Knowledge of broadcast technology, equipment, facilities, and production for major commercial and cable TV networks • Strong experience with Telex intercom systems, including AZ Edit programming, RVON and OMNEO card setup, bussing, and trunking • Working knowledge of Dante devices and networking • Working knowledge of broadcast truck IT infrastructure and ADAM systems, including how system components interact • Basic knowledge of Riedel and Clear-Com products • Familiarity with wireless RF intercoms is a plus • Ability to plan and manage multiple projects efficiently and cost-effectively • Ability to communicate professionally with clients and colleagues • Valid U.S. passport and ability to travel extensively

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