Quality Assurance Analyst I – Payments

🕒 July 21

🗻 New Hampshire, Texas – Remote

🗻 New Hampshire – Remote 🤠 Texas – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🔧 QA Engineer (Quality Assurance)

🚫👨‍🎓 No degree required

👻 Ghost score 40%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Neumo

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏛️ Government

☁️ SaaS

Government • SaaS

Neumo is a leading government automation and cloud software platform that powers transactions and interactions between government agencies and the communities they serve. Neumo offers a unified SaaS platform and specialized products for revenue and tax compliance, payments and revenue management, DMV self-service kiosks, court and justice solutions, land and vital records, ID verification, eSignatures, reporting/analytics, and IT managed services. Trusted by 4,500+ state and local agencies across North America, Neumo processes hundreds of millions of transactions and helps agencies collect and manage public revenue and services.

📋 Description

• Create test documentation and perform end-to-end testing for the payments platform • Build and execute automated test cases for web and API layers and identify opportunities to automate terminal testing • Translate business requirements and payment processes into test requirements and configuration settings for web, API, and terminal solutions • Identify risks affecting transaction accuracy, funds movement, and data security, and implement mitigation strategies • Create test strategies covering functionality, performance, reliability, and payment industry requirements • Collaborate with team leads and engineering resources to plan testing across web, API, and terminal layers • Execute full transaction-lifecycle testing from card presentment through processor response, settlement, reporting, and reconciliation • Test payment terminal entry methods, PIN entry, receipts, error handling, connectivity loss, offline modes, power interruptions, firmware, and application updates • Perform API testing of payment, webhook, and reporting endpoints, validating responses, error codes, and idempotency • Verify merchant portals, hosted checkout, and administrative tools across browsers and devices • Coordinate testing across environments, test cards, sandboxes, processor simulators, and device fleets • Record, track, and coordinate resolution of defects using reproduction steps, logs, and transaction IDs • Assess test results and document discrepancies in transaction amounts, statuses, fees, and settlement data • Support card brand, EMV, acquirer/processor, and PCI-related certification and compliance testing • Own QA activities for a workstream or product line throughout the project lifecycle • Maintain the device test lab, including terminals, peripherals, test cards, and firmware versions • Participate in daily engineering meetings and report status to teammates and management • Assist the in-house support team with merchant, partner, and internal technical escalations and troubleshooting • Present product expertise in training and implementation environments • Perform other duties as assigned

🎯 Requirements

• 2–5 years of experience in a QA role • Experience with system, integration, and user acceptance testing • Experience creating test plans, documentation, and executing tests across multiple development deliverables • Experience testing web applications and REST APIs, using Postman or similar tools • At least 2 years of Azure Table or relevant database experience, including querying transaction data to validate results • Strong understanding of end-to-end payment flows, including authorization, settlement, chargebacks, refunds, and reconciliation • Working knowledge of tokenization, encryption, PCI DSS, and secure testing practices for sensitive cardholder data • Knowledge of business systems and infrastructure, including networks, terminal connectivity, and device management • Well-versed in test automation, end-user desktop tools, and information security • Preferred: experience in payments, fintech, or financial services • Preferred: experience testing POS terminals or other physical devices, such as Verifone, Ingenico, or PAX • Preferred: familiarity with EMV, contactless standards, card brand certification, ISO 8583, or payment gateway and processor integrations • Excellent problem-solving and communication skills • Ability to work independently and as a contributing member of a team • Must be able to remain in a stationary position for most of the day • Constantly operates a computer and other office productivity machinery • Occasionally handles, sets up, and moves payment terminals and related hardware

🏖️ Benefits

• Competitive benefits and compensation package