Quality Assurance Analyst I – Payments

🕒 July 21

🗻 New Hampshire, Texas – Remote

🗻 New Hampshire – Remote 🤠 Texas – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🔧 QA Engineer (Quality Assurance)

🚫👨‍🎓 No degree required

👻 Ghost score 38%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Neumo

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏛️ Government

☁️ SaaS

💳 Fintech

Government • SaaS • Fintech

Neumo is a government-focused cloud software company that provides automation and transaction platforms for state and local public agencies. Its product suite includes revenue and tax & licensing compliance, DMV systems and kiosks, court and justice case management, payments and revenue collection, land and vital records, ID verification, eSignatures, reporting/analytics, and managed IT solutions. Trusted by 4,500+ city, county, state, and federal agencies across North America, Neumo reports processing roughly 900M transactions and collecting about $44B in revenue for communities served. The company’s mission is to modernize constituent-facing government services through self-service solutions, integrated payments, and a unified cloud platform.

📋 Description

• Create test documentation and perform end-to-end testing for the payments platform • Build and execute automated test cases for web and API layers and identify opportunities to automate terminal testing • Translate business requirements and payment processes into test requirements and configuration settings • Identify program and project risks affecting transaction accuracy, funds movement, and data security, and implement mitigation strategies • Create test strategies covering functionality, performance, reliability, and payment industry requirements • Collaborate with team leads and engineering resources to plan testing across web, API, and terminal layers • Execute full transaction-lifecycle testing from terminal card presentment through processor response, settlement, reporting, and reconciliation • Test terminal entry methods, PIN entry, receipts, error handling, connectivity loss, offline/store-and-forward modes, power interruption, firmware, and application updates • Perform API testing of payment, webhook, and reporting endpoints, including request/response accuracy, error codes, and idempotency • Verify merchant portal, hosted checkout, and admin tools across browsers and devices • Orchestrate testing across environments, test cards, sandbox and processor simulators, and device fleets • Record, log, and track defects with reproduction steps, logs, and transaction IDs; coordinate resolutions with development and functional leads • Assess test results and document discrepancies in transaction amounts, statuses, fees, and settlement data • Support certification and compliance testing, including card brand, EMV, acquirer/processor, and PCI-related requirements • Own a QA workstream or product line throughout the project life cycle • Maintain the device test lab, including terminals, peripherals, test cards, and firmware versions • Participate in daily engineering meetings and report status to teammates and management • Assist the in-house support team with merchant, partner, and internal-staff escalations; troubleshoot transactions, terminals, reports, and data • Present product expertise in training and implementation environments • Perform other duties as assigned • Work in an office setting and may spend time in a device test lab handling payment terminals and peripherals

🎯 Requirements

• 2–5 years of experience in a QA role • Experience with system, integration, and user acceptance testing • Experience creating test plans, documentation, and executing tests across multiple development deliverables • Experience testing web applications and REST APIs (e.g., Postman or similar tools) • At least 2 years of Azure Table or relevant database experience, including querying transaction data to validate results • Preferred: experience in payments, fintech, or financial services • Preferred: experience testing POS terminals or other physical devices (e.g., Verifone, Ingenico, PAX) • Preferred: familiarity with EMV, contactless standards, card brand certification, ISO 8583, or payment gateway and processor integrations • Strong understanding of end-to-end payment flows, including authorization, settlement, chargebacks, refunds, and reconciliation • Working knowledge of tokenization, encryption, PCI DSS, and secure testing practices for sensitive cardholder data • Knowledge of business systems and infrastructure, including networks, terminal connectivity, and device management • Well-versed in test automation, end-user desktop tools, and information security • Excellent problem-solving and communication skills • Ability to work independently and as a contributing member of a team • Must be able to remain in a stationary position for most of the day • Constantly operates a computer and other office productivity machinery • Occasionally handles, sets up, and moves payment terminals and related hardware

🏖️ Benefits

• Competitive benefits and compensation package • Equal Opportunity Employer