Associate IT Infrastructure Engineer

🔥 3 minutes ago

🌵 Arizona, Florida, +12 more states – Remote

🌵 Arizona – Remote 🐊 Florida – Remote 🥔 Idaho – Remote 🌽 Illinois – Remote 🎰 Nevada – Remote 🌲 Oregon – Remote 🦀 Maryland – Remote 🚗 Michigan – Remote ❄️ Minnesota – Remote 🏰 Missouri – Remote 🔔 Pennsylvania – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote 🧀 Wisconsin – Remote

💵 $95k - $119k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

👷 Infrastructure Engineer

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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New Relic

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2008

🏢 Enterprise

☁️ SaaS

🔒 Cybersecurity

Enterprise • SaaS • Cybersecurity

New Relic is a comprehensive monitoring and observability platform designed to help organizations understand and optimize the performance of their applications and infrastructure. It provides a range of tools for application performance monitoring (APM), infrastructure monitoring, and data insights, enabling users to track performance metrics, detect anomalies, and enhance user experience across various technology stacks. With features like AI monitoring, mobile app monitoring, and vulnerability management, New Relic empowers businesses to improve operational efficiency and maintain system robustness.

📋 Description

• Build and operate network infrastructure supporting the global workforce • Deploy AI tools and platforms to improve company efficiency • Design, deploy, and manage Meraki infrastructure across global offices using the Meraki Dashboard and APIs • Troubleshoot Wi-Fi, switching, VLAN, DHCP, DNS, and connectivity issues • Manage ISP relationships, circuit procurement, installations, renewals, SLAs, outage escalation, and domain performance tracking • Plan and execute office network builds, moves, and refreshes with Facilities and Security • Operate Zero Trust and network security infrastructure, including Cloudflare Zero Trust/WARP, VPN, and firewall policies • Monitor network health and capacity, respond to incidents, and drive root-cause fixes • Maintain architecture diagrams, IP plans, runbooks, and SOPs • Deploy and administer Gemini Enterprise, Claude, and related enterprise AI tools • Build AI-powered automations reducing manual work across IT and business teams • Enforce AI usage controls, data protection, DLP, audit logging, and access policies • Evaluate AI tools and vendors, run pilots, and recommend adoption based on measurable impact • Build integrations and automation with scripts and APIs • Act as an escalation point for complex network and infrastructure issues • Participate in a global on-call rotation • Partner with Security, Compliance, Facilities, IT Support, and Engineering teams • Lead projects and help shape the technical roadmap

🎯 Requirements

• 2 years of experience in network, infrastructure, or IT engineering • Strong networking knowledge: TCP/IP, DNS, DHCP, VLANs, routing, TLS, VPN, proxy, and firewall • Proven troubleshooting skills • Hands-on experience managing Meraki or comparable enterprise network infrastructure • Experience working with ISPs and carriers, including circuit management and outage escalation • Hands-on experience with enterprise AI or LLM platforms, including administration or integration work • Proficiency in Python, Bash, JavaScript, or another scripting/programming language • Experience building against REST APIs • Understanding of AI data security principles, including data classification, DLP, and least privilege • Strong critical thinking and structured problem-solving skills • Clear written and verbal communication, including documenting designs and teaching others • Ability to work independently and collaboratively across teams • Visa sponsorship is not available; candidates must satisfy applicable work authorization requirements • Identity and employment eligibility verification required • Criminal background check required • Bonus: Cisco Meraki certification (CMNA), CCNA, or Network+ • Bonus: Experience with SD-WAN design and multi-site network management • Bonus: Experience with Cloudflare Zero Trust, DLP, or CASB tooling • Bonus: Experience with MCP, prompt engineering, or LLM APIs • Bonus: Experience with Terraform, Ansible, n8n, or similar infrastructure-as-code/workflow automation tools • Bonus: Experience supporting SOX or similar compliance controls • Bonus: Experience administering Google Workspace, Slack, or Atlassian • Bonus: Experience running AI adoption programs, training, or internal enablement

🏖️ Benefits

• Corporate bonus plan • Healthcare benefits • Dental benefits • Vision benefits • Parental leave and planning • Mental health benefits • 401(k) plan and match • Flex time-off • 11 paid holidays • Volunteer time-off • Flexible workforce model, including fully office-based, fully remote, or hybrid workplaces • Reasonable accommodation support • Professional and business success support