Account Executive

🔥 0 minutes ago

🦞 Maine, New Hampshire, +3 more states – Remote

🦞 Maine – Remote 🗻 New Hampshire – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🍁 Vermont – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧑‍💼 Account Executive

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NICE

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1991

☁️ SaaS

🤖 Artificial Intelligence

📡 Telecommunications

SaaS • Artificial Intelligence • Telecommunications

NICE is a leading provider of AI-powered customer service automation solutions, transforming contact centers into world-class customer experience centers. Their CXone Mpower platform offers end-to-end automation of customer service workflows, integrating human and AI agents to deliver efficient and personalized customer interactions. NICE's offerings include AI for customer experience, digital and self-service solutions, workforce engagement and management, and complete cloud-based contact center platforms. They are recognized as a leader in the Contact Center as a Service (CCaaS) industry, providing tools for increased operational efficiency, employee engagement, and enhanced customer satisfaction.

📋 Description

• Build and execute a strategic territory plan to drive meeting creation, pipeline growth, and revenue • Conduct outbound prospecting and account-based outreach to generate first meetings and new opportunities • Manage the full sales cycle, including discovery, solution positioning, procurement navigation, and deal close • Deliver weekly reporting on activity, pipeline creation, and forecasting • Achieve quarterly and annual pipeline and revenue targets • Develop relationships with 911 directors, supervisors, procurement teams, IT leadership, and executive stakeholders • Engage user groups within Public Safety agencies to understand workflows and challenges • Maintain and grow existing customer relationships and generate referral opportunities • Demonstrate NiCE capabilities and articulate differentiated value versus competitors • Conduct needs assessments and solution alignment with Presales/Solutions Engineering • Support technical responses to RFPs, RFIs, bids, and Scopes of Work • Collect customer feedback and interface with Product Management on market needs and trends • Develop and deliver presentations to end users, partners, consultants, and executive decision-makers • Manage and co-sell with reseller and channel partners • Collaborate with Marketing, Product Management, Business Development, Project Management, Legal, Professional Services, and Customer Support • Participate in marketing campaigns, demos, and demand-generation initiatives • Consistently achieve meeting creation and pipeline growth targets • Maintain a healthy, forecastable pipeline aligned to quarterly revenue goals • Execute co-selling motions with partners and maintain positive stakeholder feedback

🎯 Requirements

• 3–5+ years of technology sales and/or sales engineering experience within Public Safety, 911/PSAP, or Government sectors • Strong understanding of Public Safety and Criminal Justice workflows, including digital evidence processes • Proven success generating pipeline and closing deals in complex public-sector procurement environments • Experience working with government purchasing personnel, RFPs, bids, and state/federal contracts • Consultative selling approach with strong discovery, demonstration, and presentation skills • High-activity, disciplined sales execution with exceptional work ethic • Strong communication, technical aptitude, and creative problem-solving skills • Ability to influence senior decision-makers and build trust across multiple stakeholder groups • BA/BS in Computer Science, Information Systems, or a related field, or equivalent experience • Ability to travel approximately 50%

🏖️ Benefits

• Equal opportunity employment • Approximately 50% travel