Medication Access Specialist

🔥 0 minutes ago

🏄 California, Colorado, +10 more states – Remote

🏄 California – Remote ⛰️ Colorado – Remote 🌺 Hawaii – Remote 🌽 Illinois – Remote 🦞 Maine – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote ❄️ Minnesota – Remote 🍁 Vermont – Remote ☕ Washington – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

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Ochsner Health

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1942

🏥 Healthcare

⚕️ Healthcare Insurance

🤝 Non-profit

💰 Grant on 2023-07

Healthcare • Healthcare Insurance • Non-profit

Ochsner Health is a comprehensive healthcare system dedicated to delivering health services to the people of Louisiana, Mississippi, and the Gulf South. Its mission is to serve, heal, lead, educate, and innovate in healthcare. As the largest academic medical center in Louisiana, Ochsner focuses on a clinically-integrated research program aimed at improving community wellness and educating future healthcare leaders. They offer a variety of services, including primary care, urgent care, women's and men's health, digital medicine, and specialized treatments such as cancer care, heart and vascular services, transplants, and more. Ochsner also emphasizes community engagement through partnerships, education, and outreach programs, while fostering an inclusive environment. They are committed to accessibility, patient stories, and transparency in billing and insurance information. Ochsner is a non-profit organization and an equal opportunity employer.

📋 Description

• Assist providers by ensuring medication compliance, lab monitoring, medication therapy adherence, refill authorization, accurate pharmacy preferences, and medication-history accuracy • Assist patients with medication authorization and barriers to accessing medications • Communicate with patients, families, caregivers, healthcare providers, practitioners, and pharmacy personnel • Document encounters and medication information in the electronic health record (EHR) • Forward problems to pharmacists, providers, or clinic staff for resolution • Process patient onboarding • Coordinate with providers and patients to assess eligibility for financial support • Navigate the medication authorization process • Obtain and clarify patients’ home/chronic medications • Input patients’ medication lists into the EHR • Communicate medication-history discrepancies and make clarifications with patients and prescribers • Collect prescription benefit information • Direct out-of-scope patient and family inquiries to appropriate caregivers or staff • Provide customer service to patients, family members, and care team members • Document findings in the EHR to support collaboration • Adapt communication and service delivery to the specific patient population • Remain knowledgeable about applicable laws, accreditation standards, and regulatory requirements and ensure compliance

🎯 Requirements

• High school diploma or equivalent • 2 years of experience as a pharmacy technician, medical intake, or healthcare employee working with medications • Medication Therapy Management Certification through the Pharmacy Technician Certification Board (PTCB) or Medication History Certificate from the American Society of Health-System Pharmacists (ASHP), obtained within 6 months • Experience with computers, software, and web-based applications • Knowledge of pharmaceutical mathematics • Effective verbal and written communication skills • Ability to present information clearly and professionally • Ability to operate standard pharmacy and office equipment • Ability to maintain compliance with applicable federal, state, and local laws, accreditation standards, and regulatory requirements • Ability to work remotely; residents of Colorado, California, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington, and Washington D.C. are not eligible for remote work