Senior Systems Analyst – Homecare Billing, Hospital Billing, Hospital Claims

🕒 August 6

🏈 Ohio – Remote

🏈 Ohio – Remote

⏰ Full Time

🟠 Senior

⚙️ Systems Engineer

🦅 H1B Visa Sponsor

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👻 Ghost score 45%

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OhioHealth

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1891

🏥 Healthcare

⚕️ Healthcare Insurance

🧘 Wellness

Healthcare • Healthcare Insurance • Wellness

OhioHealth is a not-for-profit healthcare system headquartered in Columbus, Ohio, dedicated to providing exceptional patient care and a wide range of medical services. With facilities spread across multiple locations, OhioHealth offers comprehensive healthcare services including cancer care, maternity, midlife clinics for women, virtual health appointments, and specialized care for transgender and LGBTQ patients. They also focus on patient education with health and wellness classes, support groups, and health quizzes. OhioHealth is committed to improving community health through various community relations and health initiatives. They provide resources such as price transparency, financial assistance, and patient rights information to enhance the healthcare experience for all patients.

📋 Description

• Design, build, test, train, deploy, and support Epic applications • Optimize clinical and operational workflows • Partner with operational leaders and end users to translate business requirements into Epic configuration, integrations, and reporting • Safeguard application integrity and security and enforce the application vision • Lead process improvement activities for Epic and related third-party applications • Gather and refine stakeholder requirements, map workflows, and design Epic builds • Create specifications, decision logs, design documents, and configuration/process documentation • Conduct gap analyses for upgrades, regulatory changes, and new initiatives • Manage smaller system implementation and upgrade projects • Create and maintain training programs, curricula, and training environments • Configure Epic records, master files, tools, workflows, and security classes • Develop and execute unit, integrated, and UAT test plans; resolve defects and document evidence • Validate interfaces, printing, reporting, downstream workflows, and regression coverage • Coordinate release management, environment moves, and downtime procedures • Provide go-live, post-live hypercare, rounding, office hours, tip sheets, and at-the-elbow support • Manage service requests and incidents, meeting SLAs through triage and root-cause analysis • Provide advanced support for Epic, Workday, Kronos, and other applications • Collaborate with IT, clinical, interface, analytics, and operational teams on integrations, extracts, registries, and reporting • Support regulatory readiness, audits, privacy/security controls, and ITIL-aligned processes • Manage end-user training requests and incidents and implement preventative improvements

🎯 Requirements

• Bachelor's Degree in computer science, Information Technology, Healthcare Administration, or a related field • 5–7 years of experience in system analysis and support within a healthcare environment • In lieu of degree, 10+ years of experience in system analysis and support within a healthcare environment • Experience with Epic applications and healthcare workflows • Strong requirements gathering, workflow design, and testing skills • Familiarity with ITIL, change control, SDLC practices, system governance, and waterfall/agile project methodologies • Ability to communicate with clinical and operational stakeholders and managed service providers and produce clear documentation • Proven track record managing complex projects and leading cross-functional teams • For Application Training: Epic Training Environment Build certification, 3+ years of experience, and 2 Epic Application Principal Trainer certifications • For Application Build: current Epic certification or proficiency in relevant modules and 3+ years of Epic build/configuration experience • For Application Build: experience with system integration, HL7, FHIR, and interface testing • For Application Build: exposure to SQL/Clarity, Caboodle, SlicerDicer, Radar, Reporting Workbench, or other reporting tools • Prior work in patient access, billing, coding, finance, or clinical operations for respective modules • ITIL Foundation certification desired but not required • Certifications in one or more Epic applications • Experience in a large healthcare system or hospital setting • Knowledge of healthcare regulations and compliance standards • Familiarity with cloud computing platforms such as AWS or Azure • Experience with business intelligence and analytics tools • Advanced degree in a related field is a plus

🏖️ Benefits

• Work at home from Ohio • Great Place to Work Certified™ organization • Supportive, professional environment • Limitless opportunities to learn and grow • Tools and resources to accomplish the organization's mission

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