Senior Business Systems Analyst

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🔥 34 minutes ago

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Apollo.io

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2015

🤝 B2B

☁️ SaaS

🤖 Artificial Intelligence

B2B • SaaS • Artificial Intelligence

Apollo. io is an all-in-one sales platform designed to streamline and enhance sales operations from lead generation to deal management. The platform offers tools for contact and account search, scores and signals analysis, inbound optimization, sales engagement, and more, leveraging AI and a living data network for comprehensive sales intelligence. Apollo. io is ideal for sales professionals, marketers, and revenue operations teams aiming to enhance productivity and efficiency by automating workflow tasks and integrating CRM systems. With a focus on improving sales performance through analytics and conversation intelligence, Apollo. io helps businesses find the right leads at the right time, nurture those leads effectively, and close deals efficiently.

📋 Description

• Build knowledge of Apollo’s GTM business processes and technology stack • Maintain the systems architecture map and process flow diagrams • Serve as the primary GTM Systems partner for an assigned domain • Own ongoing systems support and incremental sprint improvements • Lead bi-weekly alignment and backlog grooming sessions • Partner with Sales leadership and Sales Operations to streamline renewals • Make and defend Salesforce architecture decisions • Partner with engineers on AI-driven GTM builds, including call coaching, deal scoring, demo automation, and AI-assisted CRM data capture • Support design, build, testing, rollout, and maintenance of quote-to-cash infrastructure • Refine the opportunity model for new business, upsell, and renewal opportunities • Own Salesforce initiatives and end-user support end to end • Build and maintain Salesforce automation using Flows, Apex, and LWC • Manage users, profiles, roles, permission sets, page layouts, fields, objects, and record types • Handle Salesforce data imports, exports, and upserts • Implement and administer integrated tools such as Chili Piper, Ironclad, and Gong • Promote Salesforce best practices and end-user adoption • Maintain thorough functional and technical systems documentation

🎯 Requirements

• 4+ years of business analysis or consulting experience • 4+ years of hands-on Salesforce administration or development experience • College degree in a technical field or equivalent work experience • Deep understanding of go-to-market processes across Marketing, BDR, Sales, and CS/Onboarding • Experience with Salesforce custom fields, custom objects, roles, profiles, permission sets, sharing settings, and automation • Proficiency with Salesforce Flow, Process Builder, and Data Loader • Ability to translate ambiguous business problems into scoped, well-designed solutions • Experience making and defending architecture decisions • Experience with end-to-end feature and system implementations, including requirements, vendor selection, design, configuration, QA/UAT, deployment, training, and communication • Experience with Agile methodology • Ability to manage multiple projects in a high-growth, fast-paced environment • Strong logic, analytics, and problem-solving skills • Microsoft Excel power-user proficiency • Genuine fluency with AI-assisted development tools and AI-native GTM workflows • Ability to structure systems and data for reliable AI interpretation • Understanding of AI limitations, validation, testing, and production CRM data integrity • Salesforce Administrator certification, Trailhead account, Sales Cloud, CPQ, Service Cloud, 100+ user Salesforce environment, and high-growth company experience are nice to have

🏖️ Benefits

• Equity • Company bonus • 401(k) plan • At least 10 paid holidays per year • Flex PTO • Parental leave • Employee assistance program • Wellbeing benefits • Global travel coverage • Life, AD&D, STD, and LTD insurance • FSA/HSA • Medical, dental, and vision benefits • Resources, support, and autonomy for professional growth