Senior Systems Analyst

Job not on LinkedIn

🔥 0 minutes ago

🏈 Ohio – Remote

🏈 Ohio – Remote

⏰ Full Time

🟠 Senior

⚙️ Systems Engineer

🦅 H1B Visa Sponsor

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OhioHealth

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1891

🏥 Healthcare

⚕️ Healthcare Insurance

🧘 Wellness

Healthcare • Healthcare Insurance • Wellness

OhioHealth is a not-for-profit healthcare system headquartered in Columbus, Ohio, dedicated to providing exceptional patient care and a wide range of medical services. With facilities spread across multiple locations, OhioHealth offers comprehensive healthcare services including cancer care, maternity, midlife clinics for women, virtual health appointments, and specialized care for transgender and LGBTQ patients. They also focus on patient education with health and wellness classes, support groups, and health quizzes. OhioHealth is committed to improving community health through various community relations and health initiatives. They provide resources such as price transparency, financial assistance, and patient rights information to enhance the healthcare experience for all patients.

📋 Description

• Design, build, test, train, deploy, and support Epic applications • Optimize clinical and operational workflows • Partner with operational leaders and end users to translate business requirements into Epic configuration, integrations, and reporting • Support safe patient care, revenue cycle operations, regulatory compliance, and application service-level agreements • Enforce application vision and safeguard application integrity and security • Lead process improvement activities for application management and Epic-related training • Gather and refine stakeholder requirements, map workflows, and design Epic builds • Maintain specifications, decision logs, and design documents • Conduct gap analyses for upgrades, regulatory changes, and new initiatives • Manage smaller system implementation and upgrade projects • Lead project teams using waterfall or agile methodologies • Create and maintain system configuration and process documentation • Mentor junior analysts • Configure Epic records, master files, tools, profiles, rules, security classes, and workflows • Develop and execute unit, integrated, and UAT test plans; resolve defects and document evidence • Validate interfaces, printing, reporting, and downstream workflows • Coordinate release management, environment moves, and downtime procedures • Provide go-live and post-live hypercare, rounding, office hours, tip sheets, and at-the-elbow support • Manage service requests and incidents through triage and root-cause analysis while meeting SLAs • Provide advanced support for Epic, Workday, Kronos, and other applications • Collaborate with IT, clinical, interface, analytics, and operational teams • Work with HL7, FHIR, PDFs, CCD/CCDA, Clarity/Caboodle extracts, registries, and operational reporting • Ensure data integrity and consistent metric definitions • Support regulatory readiness, audits, privacy/security controls, and ITIL-aligned processes • Design and implement customized training programs • Govern and maintain the CareConnect curriculum and training environments • Communicate system releases and upgrades • Manage end-user training requests and incidents; document resolutions and improve support processes

🎯 Requirements

• Bachelor's Degree in computer science, Information Technology, Healthcare Administration, or a related field • Minimum of 5-7 years of experience in system analysis and support within a healthcare environment • In lieu of degree, 10+ years of experience in system analysis and support within a healthcare environment • Experience with Epic application(s) and healthcare workflows (clinical, revenue cycle or IT experience) • Strong requirements gathering, workflow design, and testing skills • Familiarity with ITIL, change control, SDLC practices, system governance, and waterfall/agile project methodologies • Ability to communicate with clinical, operational stakeholders, and managed service providers and produce clear documentation • Proven track record of managing complex projects and leading cross-functional teams • For Application Training role: Epic Training Environment Build certified and 3+ years of experience • For Application Training role: 2 Epic Application Principal Trainer certifications • Preferred for Application Build role: Current Epic Certification or Proficiency in one or more relevant modules • Preferred for Application Build role: 3+ years of Epic build and configuration experience • Preferred: Previous experience in a leadership or supervisory role • Preferred: Experience with system integration, HL7, FHIR, and interface testing • Preferred: Exposure to SQL/Clarity, Caboodle, SlicerDicer, or reporting tools • Preferred: Prior work in patient access, billing, coding, finance, or clinical operations • ITIL Foundation certification desired, not required • Certifications in one or more Epic applications • Experience in a large healthcare system or hospital setting • Experience with other healthcare applications and systems • Knowledge of healthcare regulations and compliance standards • Familiarity with cloud computing platforms such as AWS or Azure • Experience with business intelligence and analytics tools • Advanced degree in a related field is a plus • Must be eligible to work from Ohio

🏖️ Benefits

• Full-time position • Day shift • 40 scheduled weekly hours