Account Manager

🔥 1 minute ago

🌽 Illinois – Remote

🌽 Illinois – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

💰 Account Manager

🚫👨‍🎓 No degree required

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Oktopost

WebsiteLinkedInAll Job Openings

51 - 200 employees

📣 Marketing

🌍 Social Impact

☁️ SaaS

💰 $20M Venture Round on 2021-07

Marketing • Social Impact • SaaS

Oktopost is a B2B social media management platform designed to help businesses manage, publish, and measure their social content across multiple networks. It offers robust tools for social publishing, analytics, listening, and employee advocacy, empowering companies to turn their employees into brand advocates and link social media efforts to revenue growth. Additionally, Oktopost provides customer care functions, seamless integrations with other marketing technology platforms, and solutions tailored for various industries including technology, financial services, legal services, and more. The platform is trusted by B2B marketing professionals worldwide for driving engagement and amplifying-brand stories through employee advocacy.

📋 Description

• Own a book of Oktopost customers • Build long-term value-based customer relationships that lead to commercial revenue expansion and long-term partnerships • Manage all post-sale customer journey activities, including initial onboarding, social strategy, and QBRs • Cultivate strong, long-term client relationships to enhance retention and loyalty • Lead customer expansion and renewal processes • Collaborate with Solutions Managers on clients' technical requests and maximize platform value • Analyze client needs and identify upselling and cross-selling opportunities • Develop and maintain accurate forecasting and reporting • Follow and continually execute Oktopost's account management process • Report to the Account Management Team Lead for North America

🎯 Requirements

• 2–6 years of B2B experience in Account Management or similar client-facing or selling roles • Proven sales experience with a track record of meeting or exceeding quotas • Exceptional presentation, verbal, and written communication skills • Strong organizational skills and ability to thrive under pressure • Familiarity with Salesforce is a plus • Experience working in a SaaS environment is beneficial • Knowledge of the digital marketing and social media world is advantageous

🏖️ Benefits

• Base salary + commission • Formal learning & development programme • Private healthcare • Company socials • 401k with employer match • Flexible vacation day policy • Quarterly Recharge Days • $100 per month expense account • Work with leading B2B brands and a team of top-notch professionals