
201 - 500 employees
Founded 2002
💼 Consulting
🛡️ Insurance
✈️ Travel
Consulting • Insurance • Travel
Omilia is a leader in Conversational AI, specializing in voice and chat solutions that enable natural, end-to-end customer interactions. Their Omilia Cloud Platform provides advanced AI-driven customer service tools, including real-time agent assistance, voice biometrics for fraud prevention, and data analytics to enhance customer insights. Serving industries such as finance, insurance, retail, automotive, and travel, Omilia focuses on automating customer service while ensuring a secure and personalized experience.
🔥 31 minutes ago
🇺🇸 United States – Remote
⏰ Full Time
🟢 Junior
🟡 Mid-level
👩👩👧👦 Human Resources (HR)
👻 Ghost score 13%
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201 - 500 employees
Founded 2002
💼 Consulting
🛡️ Insurance
✈️ Travel
Consulting • Insurance • Travel
Omilia is a leader in Conversational AI, specializing in voice and chat solutions that enable natural, end-to-end customer interactions. Their Omilia Cloud Platform provides advanced AI-driven customer service tools, including real-time agent assistance, voice biometrics for fraud prevention, and data analytics to enhance customer insights. Serving industries such as finance, insurance, retail, automotive, and travel, Omilia focuses on automating customer service while ensuring a secure and personalized experience.
• Own timely, accurate US payroll inputs and cycle coordination with Finance and EOR partners • Maintain integrity of US employee data in HiBob and related systems, including new-hire, change, and termination records • Ensure US onboarding and offboarding run end-to-end, including documentation, system access, EOR/entity setup, and handoffs • Surface US employment, payroll, and EOR compliance risks to HR Director and Legal/Finance partners • Serve as primary operational HR contact for US managers and employees on payroll, leave, HRIS, and lifecycle administration • Maintain process documentation for US payroll, EOR, and people-ops workflows • Prepare and validate US payroll inputs; reconcile exceptions with Finance and EOR vendors before pay run lock • Administer EOR relationships for US workers, including onboarding packages, status changes, terminations, and vendor coordination • Process US joiners, contract/compensation changes, and leavers in HiBob and related tools • Coordinate US onboarding logistics with IT, hiring managers, and EOR • Advise managers and employees on leave, timekeeping, and basic US HR policy questions; escalate ER or legal issues • Support offer and start-date handoffs from Talent Acquisition into people operations and payroll/EOR setup • Generate headcount, payroll exception, and HRIS data reports for HR Director and Finance • Identify and implement process improvements or light automation • Partner with Finance on payroll calendars, year-end/tax-related data requests, and audit evidence gathering
• 2–4 years in HR operations, people operations, or payroll coordination, including mid-level ownership of recurring payroll or HRIS cycles • Hands-on experience with US payroll processes and/or Employer of Record (EOR) models (e.g. Deel, Remote, Papaya, or similar) • Working knowledge of US employment basics relevant to payroll and lifecycle admin (I-9, W-2/contractor distinctions, state leave nuances at an operational level) • Proficiency with an HRIS (HiBob preferred) and comfort with payroll input files, reconciliations, and exception handling • Strong attention to detail; able to handle confidential compensation and personal data with discretion • Clear written and verbal English; comfortable supporting US managers asynchronously across time zones • Organised multi-deadline operator managing payroll calendars, onboarding dates, and vendor SLAs without constant supervision • Bachelor’s degree in HR, Business, or related field — or equivalent practical experience • Nice to have: Experience in a SaaS or multi-entity international company with US remote or hybrid headcount • Nice to have: Familiarity with Workable or similar ATS for offer-to-onboarding handoffs • Nice to have: SHRM-CP, CPP, or similar HR/payroll certification • Nice to have: Prior coordination with US benefits brokers or PEO/EOR providers
• Competitive compensation • Long-term employment with the working days vacation • Development in professional growth (courses, training, etc) • Being part of successful cutting-edge technology products that are making a global impact in the service industry • Proficient and fun-to-work-with colleagues • Apple gear • Equal opportunity and diverse, inclusive workplace
Apply Now🔥 1 hour ago
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