Engagement Manager – Professional Services

🔥 14 hours ago

🇺🇸 United States – Remote

💵 $140k - $170k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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Omni

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2022

🤖 Artificial Intelligence

☁️ SaaS

🤝 B2B

💰 $69M Series B - Omni on 2025-03

Artificial Intelligence • SaaS • B2B

Omni is an AI-first analytics platform that turns company data into a governed source of truth for trusted answers and insights. It provides natural-language AI chat, BI features (dashboards, visualizations, SQL, spreadsheets with live formulas), and an embeddable analytics stack with semantic modeling, integrations (Snowflake, BigQuery, dbt, etc. ), and enterprise security controls. Omni targets data, business, and product teams to deliver self-serve analytics, white-label embedding, and governed AI for faster decision-making.

📋 Description

• Own process and hygiene across the full engagement lifecycle, from scoping through Salesforce tracking to subcontract completion • Partner with Sales, Managing Architects, delivery partners, and Finance to keep transactions clean and on time • Serve as the primary relationship owner for regional subcontracting partners • Align with partner capacity, coordinate assignments, host a weekly sync, and maintain tracking systems • Support customer projects through project management and requirements gathering • Act as a first point of escalation on accounts needing additional support • Support pre-sales by maintaining PS presale collateral, advising Account Executives on positioning and scoping, and coordinating SOWs for non-standard engagements • Drive operational improvements through structured initiatives, decreasing overhead and rapidly delivering tangible impact • Bring structure and clarity to ambiguous problems and drive tasks independently to completion • Report to the Regional Director of Professional Services and link Sales, customers, and the partner network

🎯 Requirements

• 3+ years in consulting, SaaS, data or other relevant domains • Track record of exceeding performance objectives as an individual contributor or a manager • Excellent cross-functional collaborator, especially with sales teams • Builder mentality — comfortable in an environment where process is still forming • Clear, direct communicator who gives feedback early and often • Appreciation for core concepts of consulting businesses including PS products, revenue management, time tracking and utilisation management • Experience implementing analytics or embedded analytics • Familiarity with dbt, Snowflake, or modern data stack tooling • Prior experience at a high-growth Series B/C company • Experience across the full professional services delivery cycle from pre-sale through to project completion • Comfort in a high-pressure deal cycle, understanding stakeholder challenges, empathizing with their position, and outlining a path to success

🏖️ Benefits

• Offers Equity • Health, dental, and vision insurance • 401(k) Plan • Unlimited PTO • Passionate, supportive team with extensive experience in the space • Reasonable accommodations during the interview process