Part-Time Installer Support Specialist

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $25 / hour

⏱ Part Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 5%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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OneEthos

WebsiteLinkedInAll Job Openings

2 - 10 employees

Founded 2022

💳 Fintech

☁️ SaaS

⚡ Energy

Fintech • SaaS • Energy

OneEthos is a fintech-powered sustainable finance company that provides solar financing technology for solar installers and mission-driven financial institutions (Community Banks, Credit Unions, CDFIs, and Green Banks). Founded around 2022, it offers a point-of-sale platform and APIs that enable rapid loan decisioning (often within 30 seconds), 100% financing, no dealer fees, loan calculators, pay-off scenario tools, and integration capabilities with project management and CRM systems. OneEthos facilitates demand generation, impact reporting (supporting GGRF, ECIP compliance), and has processed over $400 million in solar loan applications. It positions itself as a partner to traditional financial institutions to help them compete with fintechs, is a Certified B Corp and public benefit corporation, and is regulated by the Federal Reserve Bank.

📋 Description

• Support loan applications throughout application, documentation, funding, and servicing processes • Review and validate loan application and funding documents, including contracts and project documentation • Process and track loan application and funding requests • Review documentation for completeness and identify missing or additional information • Maintain accurate project notes and documentation in internal systems • Escalate complex issues, discrepancies, or exceptions • Respond to installer support requests and answer questions about applications, project requirements, documentation, and funding • Follow up with installers regarding outstanding documents or project requirements • Support administrative tasks for installer onboarding, project processing, funding, and ongoing account support • Uphold OneEthos' ethical solar principles and core values • Develop knowledge of OneEthos products and contribute to new product development • Support sustainability practices and environmental, social, economic, and racial justice • Pursue education related to sustainability practices • Protect the organization and its customers • Deliver high-quality results on time independently or collaboratively

🎯 Requirements

• 0–3 years of experience in the job force; experience in a client-centric, high-volume role, ideally in a remote environment strongly preferred • Excellent communication and active listening abilities • Quick learner with a tech-savvy mindset • Ability to thrive in a fast-paced startup environment • High attention to detail and independent judgment • Ability to work independently under limited direction and supervision • Strong organization and time-management skills • Ability to communicate professionally via in-person, camera, phone, and chat • Technology proficiency and ability to learn new tools quickly • Team collaboration skills • Must be a non-smoker or affirm commitment to cessation within 90 days of offer acceptance • Valid U.S. work authorization required; OneEthos does not offer visa sponsorship • Ability to meet physical requirements including sustained standing and sitting, frequent speaking/listening and PC use, and occasional lifting up to 20 lbs. • Credit and background checks before the final interview

🏖️ Benefits

• Remote role within the United States • Eastern Standard Hours • Occasional U.S. travel for company events • Tobacco-free employer • Equal opportunity employer • Reasonable accommodations for religious practices, mental health, or physical disability needs • Structured, transparent hiring process • Cognitive and personality assessments • Three conversation stages with key team members • Credit and background checks before the final interview • Reference chats with former mentors and managers