Garnishment Processor

🔥 19 hours ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🦅 H1B Visa Sponsor

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Logo of OneSource Virtual

OneSource Virtual

501 - 1000 employees

Founded 2008

💼 Consulting

🏥 Healthcare

📦 Logistics

💰 Series B on 2015-06

Consulting • Healthcare • Logistics

OneSource Virtual is a leading provider of business process as a service (BPaaS) solutions tailored for Workday customers. They specialize in automating administrative tasks related to payroll, benefits administration, and finance & accounting services. With a strong focus on accuracy and proactive support, OneSource Virtual helps organizations maximize their Workday investment, enabling them to reclaim internal resources and streamline processes through expert services and innovative technology.

📋 Description

• Process US and Canadian garnishment payment files based on withholding orders created in Workday • Process refunds and reissues after receiving an amendment or release from the agency • Disburse wage garnishment payments via check and EFT to appropriate payees • Generate reports from three applications for customer presentations, metrics tracking, and internal processing • Interpret and resolve tickets while providing accurate customer information and adhering to SLAs • Validate and confirm garnishment collections and payments have been released to the bank • Provide payment history reporting to customers • Interact with internal and external departments to answer payment questions and resolve issues • Complete company-based online learning material • Work on special projects as needed

🎯 Requirements

• High School diploma • General knowledge of garnishments, payroll functions and processing • Proficient use of Microsoft Office, including Excel, Outlook, and Word • Ability to meet deadlines • Detail-oriented • Capable of working in a fast-paced environment • Ability to communicate effectively, both verbally and in written form • Ability to analyze and interpret information from multiple systems • Team player and customer service driven • Prior experience with Workday, Salesforce, and/or TaxEx preferred

🏖️ Benefits

• Values-based culture • Upward mobility • Professional development opportunities • Opportunities to learn and share ideas • Creative collaboration opportunities • Recognition/reward for innovative thinking, fresh perspectives, creative collaboration, and hard work

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