Manager, Professional Services

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

👔 Manager

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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OpenText

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1991

🏢 Enterprise

☁️ SaaS

🤝 B2B

💰 $1G Post IPO debt on 2022-12

Enterprise • SaaS • B2B

OpenText is a Canadian enterprise software company that provides enterprise information management solutions and cloud-based services. It offers products for enterprise content management, document and records management, information governance, collaboration, and related IT/cloud operations, serving business customers with both on-premises and SaaS delivery models. The company's public materials emphasize enterprise-focused careers, cloud and IT operations, client success, and professional services.

📋 Description

• Set strategic direction and provide senior leadership to a team of system integration consultants. • Own people leadership, including hiring strategy, performance management, goal setting, compensation reviews, leadership development, and succession planning. • Guide resolution of highly complex integration issues. • Define and execute strategies for team training, processes, and tools. • Partner with other Systems Integration teams to ensure lean, scalable integration of OpenText processes across the organization. • Provide senior-level consulting services on end-to-end system design requirements supporting trading partner EDI and electronic commerce integrations. • Act as a trusted advisor to client leadership, internal project management, and technical stakeholders. • Serve as escalation and decision point for complex technical challenges. • Ensure consistency of integration architecture, standards, and delivery practices. • Oversee quality and governance of project deliverables, establish best practices, review outputs, and approve deliverables before client review. • Champion continuous improvement across tools, processes, and delivery models. • Report to senior and executive leadership on performance, risks, and strategic opportunities. • Ensure professional growth, engagement, and retention of consulting talent. • Maintain and evolve knowledge of OpenText products and integration platforms. • Guide adoption of emerging technologies, particularly Artificial Intelligence, and develop strategies to integrate them into existing processes.

🎯 Requirements

• Proven senior leadership capabilities, including developing leaders, communicating vision, and inspiring high-performing teams. • Strong executive presence with the ability to build rapport and credibility quickly at all levels. • Excellent judgment with strong Systems Integration and Technical / Business acumen, and the ability to assess people, processes, and platforms at scale. • Hands-on experience with integration platforms, data translation software, and industry communication protocols and data formats, including IBM Sterling, HTTP, SFTP, Web Services, REST APIs, XML, EDI, X12, IDoc, and flat files. • Strong understanding of European e-Invoicing mandates. • Minimum of 7+ years of customer-facing experience. • Demonstrated experience leading and scaling teams of consultants and technical professionals. • Additional Spanish, Portuguese or European language skills are a plus.