Manager, Transitional Housing Apartments

🔥 51 minutes ago

🇺🇸 United States – Remote

💵 $60k - $70k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 0%

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Logo of Operation Homefront

Operation Homefront

51 - 200 employees

Founded 2002

💼 Consulting

📦 Logistics

🤝 Non-profit

💰 $250k Grant on 2020-03

Consulting • Logistics • Non-profit

Operation Homefront is a non-profit organization dedicated to serving America's military families. Its mission is to build strong, stable, and secure military families who can thrive in the communities they have protected. The organization offers a variety of life-changing programs that provide critical assistance, long-term stability, and ongoing support for military families, assisting them in overcoming short-term difficulties to prevent them from becoming long-term hardships. With a strong record of over $38 million provided in assistance, Operation Homefront focuses on programs such as financial assistance, housing support during transitions to civilian life, and recurring family support initiatives.

📋 Description

• Provide oversight of the Transitional Housing–Apartments program • Ensure effective delivery, performance, and quality of services aligned with Operation Homefront’s mission, standards, and strategic objectives • Lead case management oversight, program compliance, and client engagement efforts • Monitor client progress through regular check-ins, virtual monthly renewal meetings, and virtual unit inspections • Coordinate financial counseling services and transition resources • Assist clients transitioning into communities through guidance and connections to local resources • Educate clients on program and property rules and expectations • Participate in community outreach activities, committees, coalitions, presentations, task forces, and provider meetings • Attend relevant community groups focused on housing, veteran services, and supportive services • Share program, department, and organizational updates with community partners • Document outreach activities, key contacts, and outcomes • Review applications, determine program eligibility, conduct applicant intakes, and complete background and reference checks • Ensure accurate move-in documentation and maintain confidential client records • Coordinate with Integrated Public Relations, Accounting, and Development teams on grant proposals and reporting requirements • Maintain complete, accurate, and current program documentation • Provide guidance, mentorship, training, and onboarding support to Housing Case Workers • Complete property management responsibilities, including unit setup, maintenance and repairs, virtual property inspections, resident concerns, and unit upkeep • Ensure timely data entry and track key performance indicators • Support reporting, audits, and program evaluations with reliable, compliant data • Coordinate donation requests, accounting documentation, and internal reports • Perform other duties as assigned

🎯 Requirements

• Bachelor’s degree in social work or related field desired; master’s preferred • 3–5 years’ experience in a non-profit organization or working with the military community • Knowledge of housing programs and military pay systems preferred • Property management experience • Microsoft Office 365 proficiency • Valid driver’s license • Annual Motor Vehicle Report (MVR) • Criminal background check • 100/300/100 personal auto coverage • Ability to lift up to 20 pounds • Ability to drive a motor vehicle and travel to and from meetings, training sessions, or other business-related events as needed • Candidate selected will be required to submit to a criminal background check, motor vehicle record check, and education verification

🏖️ Benefits

• Remote work arrangement • Ability to work after hours, including weekends and holidays, as needed

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