Inside Sales Representative

Job not on LinkedIn

🕒 3 days ago

🇺🇸 United States – Remote

💵 $65k - $72k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⬇️ Inside Sales

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Logo of Oregon Solar + Storage Industries Association (OSSIA)

Oregon Solar + Storage Industries Association (OSSIA)

1 - 10 employees

Founded 1981

⚡ Energy

🤝 Non-profit

📚 Education

Energy • Non-profit • Education

Oregon Solar + Storage Industries Association (OSSIA) is an organization dedicated to promoting clean, renewable solar and storage technologies in Oregon. OSSIA offers networking opportunities with other solar professionals, provides technical installation training, and supports solar workforce development. The association is involved in solar advocacy, working with the Land Use and Public Utility Commission, and hosts events like the Oregon Solar + Storage Conference. Additionally, OSSIA manages the Oregon Solar Education Fund and a political action committee to influence solar adoption policies. It aims to facilitate the expansion and adoption of solar energy through education and community engagement.

📋 Description

• Build and maintain strong customer relationships as a trusted point of contact • Respond to customer inquiries regarding products, pricing, availability, and orders • Support customers throughout the sales process and resolve issues • Collaborate with Order Management, Operations, and internal teams to coordinate customer needs and order fulfillment • Develop strong knowledge of solar products and solutions • Partner with Outside Sales Representatives to manage customer accounts and support sales opportunities • Monitor customer orders, purchasing activity, and forecasts to identify opportunities and challenges • Provide sales and account information for customer conversations and business decisions • Collaborate with internal teams to improve processes and enhance customer experience • Identify and qualify new sales opportunities through lead follow-up, prospect research, and outreach • Support new customer onboarding, including account setup and online purchasing platform access • Grow existing accounts and expand customer relationships • Maintain accurate customer information, sales activities, and account records in NetSuite • Contribute to individual and team sales goals and performance metrics

🎯 Requirements

• 3+ years of experience in inside sales, account management, customer service, or a related role • Strong communication and relationship-building skills • Customer-first mindset with a passion for delivering excellent service • Ability to manage multiple priorities, stay organized, and follow through on commitments • Strong problem-solving skills and attention to detail • Self-motivated, proactive, and comfortable working toward performance goals • Ability to collaborate effectively across sales and operational teams • Proficiency with Microsoft Office • Experience using CRM or ERP systems; NetSuite experience is a plus • Experience in solar, renewable energy, electrical distribution, or a related industry is preferred but not required • Willingness to travel occasionally, approximately 5–10%

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