Insurance Customer Service Representative, Applied Epic Expert

Job not on LinkedIn

🔥 8 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 25%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Outsource Access Careers

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2019

📣 Marketing

⚖️ Legal

📦 Logistics

Marketing • Legal • Logistics

<Outsource Access Careers> Outsource Access Careers is a fully managed outsourcing and virtual services firm that connects U. S. -based clients with remote virtual staff located primarily in the Philippines. The company recruits, vets, trains, and matches virtual assistants and specialists across functions such as social media, admin/executive support, accounting, sales, HR, graphic design, marketing, and legal support, and operates a remote-first model with structured benefits, training, and employee support programs. It emphasizes long-term career growth for remote workers, compliance with local employment benefits, and tailored client staffing solutions.

📋 Description

• Handle routine administrative requests for an active insurance team without speaking directly to end clients • Log into multiple insurance portals daily to process service requests efficiently and accurately • Complete standard insurance servicing workflows • Maintain organized and accurate agency records • Provide urgent support during a staff medical leave • Integrate smoothly with the team and begin work immediately

🎯 Requirements

• Previous experience in a P&C Insurance CSR role • Deep understanding of homeowners and auto insurance products • Preferably at least six months of hands-on experience navigating Applied Epic, or strong comparable experience with other insurance management systems • Clear communication in English • Sharp attention to detail • Ability to quickly adapt to different portals and systems • Own reliable device (BYOD) • Dedicated, distraction-free remote work setup • Immediate availability and reliability to support a team experiencing a staff medical leave

🏖️ Benefits

• Comprehensive HMO health coverage • Group Life Insurance • Paid leave credits • Government-mandated benefits • Performance incentives • Overtime Pay • Night Differential • 13th Month Pay