Team Lead, Follow Up

🕒 July 28

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Ovation Healthcare

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 45 years

💼 Consulting

📦 Logistics

🏭 Manufacturing

Consulting • Logistics • Manufacturing

Ovation Healthcare is a leading provider of shared services for independent hospitals and health systems. With over 45 years of experience, the company enhances hospital and system performance through services like leadership advisory, supply chain management, revenue cycle management, technology services, and clinical care management. Ovation Healthcare is dedicated to supporting the financial and clinical needs of hospitals while preserving their focus on patient care and community wellness. Their educational programs and consulting services aim to strengthen hospital operations, making healthcare delivery more efficient and effective.

📋 Description

• Assist the Follow Up Managers to oversee the operations of the Follow Up team. • Identify opportunities to improve efficiency and overall process improvement for the assigned responsibilities. • Oversee the day-to-day operations of the team to keep the staff on task. • Build successful working relationships with the Follow Up staff on and offshore. • Monitor timecards and time off calendar. • Coordinate and assist in training new and existing employees. • Distribute daily workflows to all team members. • Audit employees work and provide feedback, support, and training when necessary. • Host frequent team meetings. • Closely monitor ageing claims in Office Managers. • Ensure denials & insurance calls production are within expected goal. • Identify denial trends and other issues with insurance carriers and report to lead for review to assist in preventing future denials.

🎯 Requirements

• High school diploma or equivalent required. • Associate’s or Bachelor’s degree in healthcare administration, medical assisting, or a related field preferred. • 1-2 years' experience of AR Follow-Up • Experience in Professional CMS 1500 Billing, Multiple Clearinghouses, Billing Systems, EMR’s • Knowledge of Multiple States Billing Requirements, Commercial and Government Payers.

🏖️ Benefits

• 100% Remote • Expected to work from a designated home office or other quiet and secure location, free from distractions. • Access to a suitable workspace that includes reliable internet access. • Ability to sit for long periods while working at a desk or computer. • Regular use of a keyboard, mouse, and other computer peripherals. • Occasional video conferencing, which may involve sitting or standing for meetings.