Document and Vendor Governance Specialist

Job not on LinkedIn

🔥 12 hours ago

🌲 North Carolina – Remote

🌲 North Carolina – Remote

💵 $45k - $72k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🎲 Risk

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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PacificSource Health Plans

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1933

🏥 Healthcare

🛡️ Insurance

⚕️ Healthcare Insurance

Healthcare • Insurance • Healthcare Insurance

PacificSource Health Plans is a healthcare provider that offers a range of health insurance solutions, including plans for individuals, families, and employers. Their offerings include Medicare and Medicaid plans, dental coverage, and administrative services for small and large groups. Committed to member care, PacificSource emphasizes customer service and provides various resources for health management, including mental health support and wellness programs.

📋 Description

• Administer and maintain enterprise print governance processes, standards, and approval workflows • Serve as the primary operational liaison for print and fulfillment vendors • Monitor vendor performance, service level agreements, and contractual obligations, escalating issues as needed • Coordinate annual reviews of enterprise print documents with business owners and stakeholders • Evaluate and coordinate new print and fulfillment requests for alignment with governance standards and operational requirements • Maintain the enterprise print inventory, document catalog, and related records • Coordinate document production changes, vendor implementations, and fulfillment enhancements • Analyze print utilization, operational trends, and spending patterns to identify cost-saving opportunities and process improvements • Develop and maintain vendor scorecards, performance metrics, and operational reporting • Promote compliance with enterprise print standards and governance requirements through consultation, communication, and oversight • Assist with enterprise fulfillment projects • Participate in vendor onboarding, implementation, testing, and deployment activities • Support operational reporting, performance monitoring, and continuous improvement initiatives • Develop, maintain, and update standard operating procedures and process documentation • Provide guidance and consultation to business areas regarding print governance standards and processes • Perform other duties as assigned

🎯 Requirements

• Minimum of 3 years of experience in print operations, vendor management, document services, healthcare operations, business operations, or a related field • Experience managing vendor relationships, operational processes, workflow improvements, and cross-functional initiatives preferred • High school diploma or equivalent required • Knowledge of vendor management, supplier performance monitoring, and service level agreement (SLA) administration • Knowledge of print, fulfillment, and document lifecycle operations • Knowledge of enterprise governance processes, policy compliance, and workflow controls • Knowledge of process improvement methodologies and operational efficiency practices • Knowledge of reporting, data analysis, and performance measurement techniques • Proficiency in Microsoft Office Suite, including Excel, Word, Outlook, PowerPoint, and Teams • Knowledge of project coordination, change management, and cross-functional collaboration practices • Healthcare operational workflows and regulatory requirements preferred • Ability to read and comprehend both written and spoken English • Ability to communicate clearly and effectively • Ability to meet department and company performance and attendance expectations • Ability to follow PacificSource privacy policy and HIPAA laws and regulations concerning confidentiality and security of protected health information • Ability to stoop and bend, sit and/or stand for extended periods, perform repetitive motions including typing, sorting and filing, and lift and carry files and business materials • Travel approximately 10% of the time required