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Document and Vendor Governance Specialist

Job not on LinkedIn

🔥 13 hours ago

⚔️ Virginia – Remote

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đź’µ $45k - $72k / year

⏰ Full Time

🟡 Mid-level

đźź  Senior

🎲 Risk

đź‘» Ghost score 0%

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Logo of PacificSource Health Plans

PacificSource Health Plans

1001 - 5000 employees

Founded 1933

🏥 Healthcare

🛡️ Insurance

⚕️ Healthcare Insurance

Healthcare • Insurance • Healthcare Insurance

PacificSource Health Plans is a healthcare provider that offers a range of health insurance solutions, including plans for individuals, families, and employers. Their offerings include Medicare and Medicaid plans, dental coverage, and administrative services for small and large groups. Committed to member care, PacificSource emphasizes customer service and provides various resources for health management, including mental health support and wellness programs.

đź“‹ Description

• Administer and maintain enterprise print governance processes, standards, and approval workflows • Serve as the primary operational liaison for print and fulfillment vendors • Monitor vendor performance, service level agreements, and contractual obligations, escalating issues as needed • Coordinate annual reviews of enterprise print documents with business owners and stakeholders • Evaluate and coordinate new print and fulfillment requests • Maintain the enterprise print inventory, document catalog, and related records • Coordinate document production changes, vendor implementations, and fulfillment enhancements • Analyze print utilization, operational trends, and spending patterns to identify cost-saving opportunities and process improvements • Develop and maintain vendor scorecards, performance metrics, and operational reporting • Promote compliance with enterprise print standards and governance requirements • Assist with enterprise fulfillment projects • Participate in vendor onboarding, implementation, testing, and deployment activities • Support operational reporting, performance monitoring, and continuous improvement initiatives • Develop, maintain, and update standard operating procedures and process documentation • Provide guidance and consultation to business areas regarding print governance standards and processes • Meet department and company performance and attendance expectations • Follow PacificSource privacy policy and HIPAA requirements • Perform other duties as assigned

🎯 Requirements

• Minimum of 3 years of experience in print operations, vendor management, document services, healthcare operations, business operations, or a related field • High school diploma or equivalent required • Knowledge of vendor management, supplier performance monitoring, and SLA administration • Knowledge of print, fulfillment, and document lifecycle operations • Knowledge of enterprise governance processes, policy compliance, and workflow controls • Knowledge of process improvement methodologies and operational efficiency practices • Knowledge of reporting, data analysis, and performance measurement techniques • Proficiency with Microsoft Office Suite, including Excel, Word, Outlook, PowerPoint, and Teams • Knowledge of project coordination, change management, and cross-functional collaboration practices • Ability to read and comprehend written and spoken English • Ability to communicate clearly and effectively • Ability to stoop and bend, sit and/or stand for extended periods, and perform repetitive typing, sorting, and filing • Ability to lift and carry files and business materials • Approximately 10% travel required • Follow privacy policy and HIPAA laws and regulations concerning confidentiality and security of protected health information

🏖️ Benefits

• Equal opportunity employer • Work-from-home arrangement • Ergonomically configured equipment • At-will employment

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