Operations Systems Analyst

🔥 0 minutes ago

🌵 Arizona, California, +17 more states – Remote

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💵 $61k - $86k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

⚙️ Systems Engineer

👻 Ghost score 0%

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Logo of Paleovalley

Paleovalley

51 - 200 employees

Founded 2013

🍽️ Food & Beverage

🛍️ eCommerce

👥 B2C

Food & Beverage • eCommerce • B2C

Paleovalley is an online retailer and brand that sells paleo-focused food products and dietary supplements. The company offers grass-fed and pasture-raised meat snack sticks (beef, venison, chicken, pork), protein powders (bone broth, whey), superfood bars, organic greens, functional supplements (omega-3, organ complexes, turmeric, electrolytes, apple cider vinegar), and pantry items like beef tallow and extra virgin olive oil. Their site emphasizes natural, pasture- or grass-fed sourcing, runs promotions (sales, free shipping thresholds), and operates a direct-to-consumer e-commerce storefront.

📋 Description

• Maintain approved ERP/WMS configuration and master data, including products, vendors, locations, users, and order types • Execute controlled imports, bulk updates, reports, notifications, and other recurring system administration • Provide backup coverage across Acumatica, Logiwa, and connected systems; support testing and release validation • Reconcile inventory and transactions across systems, reports, and warehouse records • Investigate order, receipt, transfer, shipment, label, carrier, billing, and inventory exceptions • Complete controlled corrections and confirm they do not create downstream inventory, financial, customer, or integration issues • Provide first-line support and identify whether issues stem from systems, configuration, master data, integrations, or process execution • Maintain Logiwa reports, SOPs, troubleshooting guides, training materials, and system records • Reinforce approved workflows and Acumatica source-of-truth expectations through clear, patient user support • Monitor exception queues, document evidence, and escalate high-risk or recurring patterns to the Operations Systems Lead • Perform controlled corrections without becoming the permanent cleanup owner; functional teams remain accountable for accurate, timely execution • Support day-to-day ERP, WMS, and connected workflows across Acumatica, Logiwa, and other integrated applications • Independently manage recurring work and moderately complex issues, escalating high-risk or recurring patterns with clear evidence

🎯 Requirements

• 2+ years of experience supporting ERP, WMS, inventory, supply chain, manufacturing, retail, ecommerce, distribution, or other integrated operational systems • Solid understanding of inventory movement across purchasing, receiving, quality release, transfers, fulfillment, shipping, adjustments, and returns • Strong analytical skills, including tracing transactions across systems and separating symptoms from underlying causes • Exceptional accuracy and attention to detail when handling configuration, imports, reconciliations, and corrections • Ability to independently manage recurring work and moderately complex issues while knowing when to escalate risk or ambiguity • Experience creating reports, SOPs, job aids, or system documentation that others can reliably use • Clear, patient communication with technical and nontechnical users, plus the ability to learn new platforms quickly • Bachelor’s degree in Information Systems, Operations, Supply Chain, Business Analytics, or a related field, or equivalent professional experience • Applicants must be authorized to work in the United States for any employer • Paleovalley and Wild Pastures are unable to sponsor or assume sponsorship of employment visas, including H-1B, TN, or OPT • Bonus: Experience with Acumatica and/or Logiwa • Bonus: Experience in retail, ecommerce, food, process manufacturing, warehouse, distribution, or 3PL operations • Bonus: Experience with master data, imports, reconciliations, report building, user testing, or post-launch stabilization • Bonus: Familiarity with carrier, marketplace, EDI, API, middleware, or third-party fulfillment integrations • Bonus: Experience training users on new or recently implemented operational workflows

🏖️ Benefits

• Medical, dental, and vision coverage with 100% employer-paid dental/vision and a small monthly medical premium for employees; dependents may be added at employee cost • Generous Paid time off to support balance and rest • Paid sick time for when you need it • Six (6) paid holidays each year • Paid parental leave for growing families • 100% company-paid Short-Term Disability, Long-Term Disability, and Life Insurance • 401(k) with up to a 4% company match after one year of service • Monthly product stipend or access to perfectly imperfect damaged product

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