Transformation Success Engineer

🕒 August 11

🌽 Illinois, Ohio, +1 more states – Remote

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💵 $169.6k - $233.2k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👷🏻‍♀️ Engineer

🦅 H1B Visa Sponsor

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👻 Ghost score 11%

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Logo of Palo Alto Networks

Palo Alto Networks

10,000+ employees

🔒 Cybersecurity

🏢 Enterprise

💰 $1M Seed Round - Morta Security on 2013-02

Cybersecurity • Enterprise

Palo Alto Networks is a global cybersecurity company that provides AI-driven platforms, products, and services to protect networks, cloud workloads, endpoints, and applications. Its portfolio includes next-generation firewalls, SASE and Prisma Cloud (CNAPP) offerings, the Cortex security operations suite (XDR, XSOAR, XSIAM), and Unit 42 threat intelligence and incident response services. Palo Alto Networks helps enterprises secure AI deployments, automate SOC workflows, and prevent, detect, and respond to sophisticated threats across hybrid and multi-cloud environments.

📋 Description

• Execute technical migrations of customer environments from legacy to modern platforms • Own policy mappings, data retention configurations, API setups, and log ingestion validations against Palo Alto Networks Golden Standard design templates • Run practitioner-focused Day in the Life workshops to support platform adoption • Educate customer teams on native platform workflows, alert triage, incident response, Agentic-AI, and automated playbooks • Deliver 1-on-1 and cohort-based training models • Lead structured Value Realization sessions with customer technical stakeholders • Use native platform dashboards to demonstrate ROI, security efficacy, and operational efficiency • Secure formal project sign-off and customer satisfaction • Own the end-to-end customer transition lifecycle within a synchronized global model

🎯 Requirements

• Professional-level technical acumen with security operations infrastructure, cloud migrations, or technical consulting • Hands-on expertise with the Palo Alto Networks portfolio (Cortex XDR/XSIAM, Prisma Cloud, or Strata) or direct competitive migration experience • Strong technical background in security automation • Experience executing CLI scripting, Python, and REST APIs for bulk policy configuration and data modeling • Excellent customer-facing communication skills • Proven ability to run technical workshops and maintain strong executive presence • Scale mindset focused on artificial intelligence and automation • Ability to develop reusable playbook concepts and author technical documentation • Must not require immigration sponsorship; the employer will not sponsor work visas for this position

🏖️ Benefits

• Restricted stock units may be included • Bonus may be included • Employee benefits are available (details referenced via employer benefits page) • Reasonable accommodations for qualified individuals with a disability or special need

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