Collections Supervisor

🔥 14 hours ago

🐊 Florida, Illinois, +2 more states – Remote

🐊 Florida – Remote 🌽 Illinois – Remote 🤠 Texas – Remote 🍑 Georgia – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Collections

👻 Ghost score 10%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Open for 1 day.
• Jobs at this company usually fill in 21 days.
• No salary listed.

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Paradigm

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1991

☁️ SaaS

💰 Private equity on 2025-08

SaaS

Paradigm is a company whose publicly accessible web application returned only the message: "Loading application... Your web browser must have JavaScript enabled in order for this application to display correctly. " No additional information about its products, services, or market focus was available from the provided content. Based on the presence of a web application but lacking further details, no definitive product, sector, or clientele can be determined from the supplied input.

📋 Description

• Oversee Collections Department activities, staffing, performance, training, and productivity • Generate aged Accounts Receivable reports and assign accounts to staff • Create and maintain collection documentation for each client • Identify client-specific issues and review them with the Director, Revenue Management • Generate weekly and monthly reports on aged accounts receivable and outstanding accounts • Identify billing issues, denial trends, short-pay trends, client discrepancies, and short payments • Monitor account status and recommend account adjustments and small-balance write-offs • Reduce DSO across all accounts • Work with the Director, Revenue Management, Billing Department, Accounts Payable, and other departments to resolve aged accounts and payment delays • Review credit requests, PTO requests, absences, and tardiness • Create department policies, procedures, and client-specific processes • Maintain updated client contact lists • Mentor, train, supervise, review, and provide constructive feedback to team members • Ensure team members understand and comply with security requirements and have appropriate IT system access • Maintain confidentiality and integrity of PHI • Utilize AI tools to improve efficiency and output quality • Lead adoption of AI-enabled tools within the team and coach employees on appropriate usage • Foster employee engagement, clarity, accountability, and support • Maintain reliable and predictable attendance • Perform additional duties as directed by management

🎯 Requirements

• Associate Degree in business or equivalent • Minimum of four years of proven success in Finance or Collections • Experience supervising staff • Analytical and problem-solving skills • Knowledge of medical billing • Account reconciliation skills • Accurate and comprehensive reporting skills • Excellent verbal and written communication • Understanding of Accounts Receivable and Collections in a business-to-business environment • Data entry skills • Knowledge of billing and collection procedures • Proven success in reducing DSO and collections • Ability to prioritize and manage multiple responsibilities • Advanced knowledge of Microsoft Office, specifically Excel and Access • Medical collections experience preferred • Ability to maintain confidentiality and integrity of PHI in line with HIPAA and internal privacy and information security policies • Reliable and predictable attendance during scheduled work hours

🏖️ Benefits

• Remote or virtual work arrangement • Customer-first service culture • Training and mentoring opportunities • AI tools and technology adoption support • Employee engagement and support • Opportunities for process improvement and professional development through coaching

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