Manager, Account Management

🔥 12 hours ago

⛰️ Colorado, Florida, +6 more states – Remote

⛰️ Colorado – Remote 🐊 Florida – Remote 🌽 Illinois – Remote 🗽 New York – Remote 🌲 North Carolina – Remote ❄️ Minnesota – Remote 🔔 Pennsylvania – Remote 🤠 Texas – Remote

💵 $100k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 0%

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PAR Technology

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1982

🍽️ Food & Beverage

💼 Consulting

📦 Logistics

Food & Beverage • Consulting • Logistics

PAR Technology is a company that provides a comprehensive suite of technology solutions aimed at the restaurant and hospitality industries. Their offerings include point of sale (POS) systems, digital ordering platforms, payment services, and customer loyalty solutions. PAR Technology aims to streamline restaurant operations through cloud-based technologies that improve speed of service, reduce wait times, and enhance the overall guest experience. They cater to various settings such as quick service, fast-casual, cinemas, casinos, theme parks, hospitality establishments, and convenience stores. By integrating various processes from front of house to back of house, PAR Technology supports a unified commerce experience for enterprises and businesses aspiring for growth.

📋 Description

• Lead and develop a high-performing account management team • Coach Account Managers at the deal level and establish clear performance expectations • Drive sales, renewals, retention, and revenue growth across existing franchise accounts, new store openings, customer expansions, and product refresh opportunities • Help franchise operators discover value across PAR’s POS, Back Office, Insights, Delivery, Payments, Services, and Hardware portfolio • Develop cross-sell and upsell strategies • Own forecast accuracy and lead weekly pipeline and deal reviews • Track performance metrics and maintain strong Salesforce CRM practices • Build relationships with franchisee groups and franchisor field organizations • Represent PAR at industry events • Serve as an escalation point for at-risk accounts and renewal concerns • Partner with Talent Acquisition and Sales Enablement to hire, onboard, train, and retain team members • Manage underperformance through documented expectations and measurable milestones in partnership with HR • Create repeatable sales motions and identify customer white space • Strengthen digital and traditional sales channels • Identify opportunities to use AI and automation • Collaborate with Corporate Account Management, Customer Success, Customer Support, Revenue Operations, Marketing, Finance, Order Management, and Professional Services

🎯 Requirements

• 5+ years of proven experience in account management, sales, or a related field • Track record of meeting or exceeding sales and revenue targets • 2+ years managing a quota-carrying team • Demonstrated success hiring, coaching, and developing team members • Strong interpersonal and communication skills • Excellent organizational skills and attention to detail • Bachelor’s degree in Business Administration, Sales, Marketing, or a related field (preferred) • Proficiency in Microsoft Office suite • Proficiency in CRM software, such as Salesforce • Proficiency in AI solutions preferred • Knowledge of the restaurant industry, franchise communities, and complex restaurant management solutions is a plus • Ability to travel up to 15% for customer engagements, franchise conferences, and industry events • Must be legally authorized to work in the U.S. or Canada

🏖️ Benefits

• Commission eligibility • Potential bonus and/or equity compensation, as applicable • Remote work arrangement • Equal employment opportunities • Reasonable accommodations for individuals with disabilities