Technical Account Manager – Product Delivery, PAR Retail

🔥 0 minutes ago

🔔 Pennsylvania – Remote

🔔 Pennsylvania – Remote

💵 $105k - $135k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧑‍🔧 Technical Account Manager

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PAR Technology

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1982

🍽️ Food & Beverage

💼 Consulting

📦 Logistics

Food & Beverage • Consulting • Logistics

PAR Technology is a company that provides a comprehensive suite of technology solutions aimed at the restaurant and hospitality industries. Their offerings include point of sale (POS) systems, digital ordering platforms, payment services, and customer loyalty solutions. PAR Technology aims to streamline restaurant operations through cloud-based technologies that improve speed of service, reduce wait times, and enhance the overall guest experience. They cater to various settings such as quick service, fast-casual, cinemas, casinos, theme parks, hospitality establishments, and convenience stores. By integrating various processes from front of house to back of house, PAR Technology supports a unified commerce experience for enterprises and businesses aspiring for growth.

📋 Description

• Act as the Scrum Product Owner on a team building and maintaining a digital platform including mobile applications • Draft requirements and manage the backlog while representing the client and internal-team roadmap • Collaborate with engineering, UX/design, QA, DevOps, product managers, clients, and internal stakeholders • Manage the definition, design, and delivery of new product features • Assist in maintaining existing production applications • Define product technical requirements and build delivery plans, including resourcing breakdowns and release burndowns • Own project results, schedules, and deliverables • Manage roadmap, backlog, sprint planning, standups, sprint demos, and retrospectives • Manage product documentation and requirements in Confluence and Jira, including acceptance criteria • Prepare teams for status presentations, review meetings, and UAT sessions • Prepare written correspondence and present information to clients and internal stakeholders • Provide status updates and reports on project status

🎯 Requirements

• 4+ years of project/account management or product owner experience, especially with iOS/Android mobile apps • Experience managing and working with clients • Experience with agile (Scrum/Kanban) development methodologies • Excellent presentation and interpersonal communication skills • Strong negotiation, organizational, and facilitation skills • Detail-oriented self-starter able to stay on track and pursue solutions without supervision • Ability to work under pressure, meet deadlines, and handle multiple projects simultaneously • Passion for digital products and mobile technologies

🏖️ Benefits

• Additional compensation may include a bonus, commission and/or equity, as applicable • Equal employment opportunities • Reasonable accommodations for individuals with disabilities