Senior Director, People Enablement

Job not on LinkedIn

🔥 11 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

👥 People Operations

👻 Ghost score 15%

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Patra Corporation

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2005

🛡️ Insurance

💳 Fintech

☁️ SaaS

💰 $146M Private Equity Round on 2022-09

Insurance • Fintech • SaaS

Patra Corporation is a leading provider of technology-enabled insurance outsourcing services and AI-powered software solutions, trusted by over 880 insurance organizations. They offer a wide range of services including insurance processing, underwriting operations, and efficient workflow solutions tailored for retail agencies, wholesalers, and carriers. With a focus on automation and operational excellence, Patra empowers clients by enhancing efficiency and unlocking insights throughout the policy lifecycle.

📋 Description

• Lead and develop Patra's global Talent Enablement team and North America HRBP team • Set and advance HR people and learning strategies in partnership with executives, subject matter experts, and HR leadership • Serve as a partner to the CEO and Executive Team, advising on organizational capability, leadership effectiveness, and people risk • Champion an AI-first approach across the Talent organization and evaluate AI-enabled learning tools, learning experience platforms, and emerging methods • Partner with Total Rewards, Talent Acquisition, People Operations, Asia Pac HRBP, and HRIS on company-wide people programs • Oversee department budget, forecasting, allocation, vendor spend, and program return on investment • Direct global programs strengthening coaching capabilities, team effectiveness, and leadership readiness • Oversee eLearning and digital learning portfolio, curriculum architecture, platform strategy, and vendor relationships • Ensure consistent, fair, and legally sound employee practices • Bring people analytics to leadership and translate organizational health insights into strategic recommendations • Establish scalable learning governance and measurement practices, reporting KPIs and ROI • Lead enterprise performance and feedback practices supporting goal setting, continuous coaching, development planning, and performance reviews • Partner with senior leaders to build a roadmap for a high-performance culture • Govern enterprise talent review and succession planning • Lead, develop, and inspire the North America People Business Partner team • Provide coaching and counsel to executives and senior leaders on leadership effectiveness, team dynamics, and complex organizational and people challenges • Advise business leaders on organization design • Guide leaders through organizational transformation, including AI-driven workforce shifts • Monitor change effectiveness and business impact, identifying trends, risks, and hotspots

🎯 Requirements

• Bachelor's degree, or equivalent professional experience • 12+ years of progressive experience spanning HR Business Partnership and Talent Development or learning strategy • At least 7 years in a leadership role • Experience building and scaling a business partner team, including raising the bar on strategic impact and developing partners to operate credibly with senior leaders • Demonstrated success designing and implementing enterprise-wide succession planning or leadership pipeline frameworks within a matrixed, multi-geography organization • Executive presence and credibility, with the ability to advise C-suite and VP-level leaders with candor and confidence in ambiguous, high-stakes situations • Strong data and analytics capability to use people data to help shape business decisions • Proven ability to lead effectively across time zones and build aligned, engaged, and accountable teams in a fully remote, global environment • Excellent communication, facilitation, stakeholder management, and change leadership skills • Preferred: Experience in insurance, financial services, BPO, process improvement, or technology-enabled services • Preferred: Experience with enterprise learning technology ecosystems, including Docebo or comparable learning management systems, instructional design tools, learning analytics, and Power BI • Preferred: Ability to build leadership development, onboarding, compliance, process training, culture-building, or career development programs at scale • Preferred: Experience operating at the intersection of Product, Engineering, Finance, Total Rewards, and Talent Acquisition, building alignment across competing priorities

🏖️ Benefits

• Equal opportunity employer committed to celebrating diversity and creating a safe and inclusive environment for all employees • Fully remote work environment • Regular full-time position

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