Senior Manager, People Operations

🔥 0 minutes ago

🗽 New York – Remote

🗽 New York – Remote

💵 $140k - $175k / year

⏰ Full Time

🟠 Senior

👥 People Operations

👻 Ghost score 7%

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ShopMy

WebsiteLinkedInAll Job Openings

51 - 200 employees

📣 Marketing

🛍️ eCommerce

☁️ SaaS

Marketing • eCommerce • SaaS

ShopMy is a leading platform for creators to monetize their influence through product promotion on social media. It provides a simplified shopping experience for audiences via personalized digital storefronts. With features like enhanced affiliate linking and brand partnerships, creators can build lucrative relationships with over 47,000 brands. For brands, ShopMy offers access to an expansive network of elite creators, enabling streamlined interaction and performance tracking. The platform is designed to unlock growth opportunities and redefine creator-brand collaborations in the digital space.

📋 Description

• Own and improve the people data strategy, including HRIS management and data integrity, structure, and security • Build and run people analytics dashboards and recurring reporting for the People team and business leaders • Design and operate a people operations service model with ticketing, SLAs, and self-service resources • Own the HR technology roadmap, including tool evaluation, integrations across HRIS, payroll, benefits, and ATS, and vendor relationships • Own compliance and audit readiness for people data and processes, including I-9s, EEO-1, and recordkeeping • Build collaboration processes between People, Finance, Legal, and IT • Identify and implement automation or AI to reduce manual work • Advise the VP of People Experience & Operations on scaling People processes organization-wide • Report directly to the VP of People Experience & Operations • Potentially build and manage a direct report over time

🎯 Requirements

• 5–8 years of progressive HR operations experience, including meaningful ownership of an HRIS and people data function, ideally in a high-growth technology or startup company • Hands-on experience building or meaningfully re-architecting people systems and processes • Strong people analytics skills, including dashboard creation and data-driven decision-making • Experience designing an internal service delivery model with ticketing, SLAs, and a knowledge base • Comfort with ambiguity and a build-from-scratch mandate • High trust and discretion with sensitive employee data • Experience at a creator economy, marketplace, or consumer technology company (bonus) • Prior people management experience (bonus) • Experience implementing or migrating an HRIS (bonus) • Background in HR compliance/audit, including I-9, EEO-1, or SOC2-adjacent controls (bonus) • Must complete employment authorization verification through Form I-9/E-Verify upon hire

🏖️ Benefits

• Equity in ShopMy; all roles receive equity • Every employee builds and grows their own ShopMy page • 401(k) with 3% employer contribution, fully vested • Medical, dental, and vision benefits, including a 100% employer-paid medical option and dependent coverage • Virtual mental health support, urgent care, and primary care visits at no cost for employees and dependents • Flexible PTO, including birthday off • 13 company holidays • 14 weeks of paid parental leave • Remote-first culture with an NYC HQ • Workplace and wellness stipends, including home office support and Wellhub membership • 100% employer-paid disability and life insurance • Health Care FSA/HSA • Annual company offsite • Quarterly team co-locations

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