Contract & Billing Operations Manager

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PeopleGrove

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2015

📚 Education

🏢 Enterprise

⚡ Productivity

💰 Private Equity Round on 2022-05

Education • Enterprise • Productivity

PeopleGrove is a company dedicated to transforming higher education by enhancing campus initiatives that support student and alumni success. Offering a range of solutions for universities, PeopleGrove focuses on increasing enrollment, retention, and graduation rates by engaging students and alumni through experiential learning, career services, and industry partnerships. The platform facilitates project-based learning by connecting universities with corporations and aims to redefine major and career selection through PathwayU. With over 20 million users from more than 650 institutions, PeopleGrove has become a trusted partner for higher education, helping schools connect with their communities, enhance alumni engagement, and drive philanthropic outcomes.

📋 Description

• Lead contract negotiations with higher education partners across new sales agreements, renewals, and RFP responses • Manage the full contract lifecycle, including drafting, redlining, negotiation, internal approval, execution, and renewal tracking • Turn around redlines promptly while balancing legal and business risk against deal velocity • Make independent decisions on contract terms within established risk tolerances, escalating when necessary • Serve as the primary liaison with partner institutions' procurement and legal offices • Build and maintain a system for tracking contract data, including renewal dates, terms, obligations, and risk flags • Partner with the Controller and Finance team to align contract terms with billing, revenue recognition, and budgeting needs • Support billing plan setup and collections efforts as needed • Maintain and improve contract templates, playbooks, and negotiation workflows • Identify process bottlenecks in the contract-to-cash workflow and recommend improvements

🎯 Requirements

• Proven experience negotiating and managing contracts end-to-end, ideally in a B2B, SaaS, or higher education context • Experience working with institutional procurement and/or legal review processes; higher education experience strongly preferred but not required • Strong project management and organizational skills • Ability to track and report on contract data across a portfolio • Ability to make pragmatic business judgment calls on contract terms within established risk tolerances • Exposure to billing, invoicing, or collections processes, or strong interest in developing this skill set • Experience with Salesforce or a similar CRM, especially for contract tracking and reporting • Excellent written and verbal communication skills • Ability to negotiate confidently with legal and non-legal stakeholders • Collaborative, low-ego approach • Ability to manage a high volume of concurrent negotiations without losing track of details

🏖️ Benefits

• Competitive salary + annual bonus • Flexible PTO • Hybrid/remote work options • Full medical, dental, and vision coverage • 401(k) with generous company match • Financial planning resources • Company-paid life and disability insurance • Collaborative, purpose-driven culture