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Billing Analyst

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Logo of Quality Carriers, Inc.

Quality Carriers, Inc.

1001 - 5000 employees

📦 Logistics

🚗 Transport

🤝 B2B

Logistics • Transport • B2B

Quality Carriers, Inc. is a North American transportation and logistics company specializing in the safe movement of chemicals, dry bulk and other multimodal cargo. Headquartered in Tampa, FL, with 100+ locations and over 3,000 operating personnel, Quality Carriers offers local, regional and over-the-road hauling as well as intermodal services, driver training and safety programs, and B2B service offerings to industrial customers across North America.

📋 Description

• Invoice customers with specialized billing needs accurately using customer contracts and other sources to validate charges • Handle billing for new Affiliate terminals and specialized billing projects as acquired • Support other billing staff locally and in the field • Bill invoices weekly within a robust billing application to maximize revenue • Research billing discrepancies and perform root cause analysis • Communicate with the field to ensure accurate billing • Research multiple source documents to ensure correct fees are charged • Compare customer contracts to driver paperwork to ensure accurate billing and understand the impact of fees on driver pay • Investigate and implement corrective action for disputed invoices • Identify areas for improvement within the billing process

🎯 Requirements

• Ability to multitask • Excellent verbal and written communication • Strong attention to detail • Problem-solving skills • Dispute resolution regarding root cause analysis • Excellent organization skills • Team mentality • Self-motivated • Ability to function well in a high-paced and at times stressful environment • Proficient with Microsoft Office Suite or related software • Required associate degree in Business or Finance • Bachelor's degree in Business or Finance related field preferred • Monday through Friday, 8:00 a.m. to 5:00 p.m. • 0% travel required

🏖️ Benefits

• Medical • Dental/Vision • Basic Life/Voluntary Life • Short Term and Long Term Disability • Flexible Spending Account and Health Savings Account • Digital health through Recuro • Employee Assistance Program • 401k Employer Match and Roth Retirement Savings Plan • Employee Stock Purchase Program (ESSP) {QCWC and QC Canada not eligible} • Additional Voluntary Benefits

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