Director, Product Management – Asset Management Services

🔥 27 minutes ago

🍂 Massachusetts – Remote

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💵 $190k - $230k / year

⏰ Full Time

🔴 Lead

✅ Product Manager

🦅 H1B Visa Sponsor

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👻 Ghost score 0%

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Logo of PerkinElmer

PerkinElmer

5001 - 10000 employees

Founded 1938

🍽️ Food & Beverage

🏥 Healthcare

💼 Consulting

Food & Beverage • Healthcare • Consulting

PerkinElmer is a global leader in providing analytical and testing solutions for a wide range of industries, including pharmaceuticals, food safety, environmental analysis, and industrial testing. The company offers advanced equipment and consumables, including mass spectrometers, chromatography instruments, and spectroscopy systems. With over 85 years of experience, PerkinElmer is committed to innovation and dedicated to partnering with laboratories worldwide to enhance scientific discovery and ensure product quality and safety. Their services support industries like healthcare, food and beverage, environmental testing, and industrial applications, helping clients meet compliance and quality standards.

📋 Description

• Own global commercial performance of the Asset Management practice, including revenue, growth and profit • Set annual plans and multi-year trajectories, making investment, pricing and rationalisation decisions • Define offering strategy and multi-year roadmap, including segments, offerings to build, scale, partner on or retire, and competitive positioning • Define customer value proposition and own pricing, packaging, rate card architecture and supporting business-case evidence • Own end-to-end service development from concept through design, business case, pilot, launch, hypercare and scaled delivery • Own go-to-market and sales enablement, including positioning, qualification criteria, proposal content, pricing guardrails and training • Lead shaping of strategic and complex pursuits • Set and protect delivery standards through methodologies, governance, quality frameworks and performance metrics • Own vendor and spend economics, including OEM and third-party relationships, entitlement, benchmarking and consolidation • Champion digital transformation by representing customer and operational needs, shaping feature prioritisation and release planning, and driving adoption • Evolve the portfolio through connectivity, insight and technology-enabled service offerings • Build capability ahead of demand and own workforce capability planning and succession for critical expertise • Represent the practice externally through customer executive forums, industry conferences, publications and strategic partnerships • Recruit, lead and develop Subject Matter Experts and technical functions • Secure outcomes across regions and functions through influence rather than direct authority • Maintain training and compliance for health, safety, security, environmental and operational aspects of daily activities • Travel up to approximately 30–40% to customer sites, company locations, partner sites and industry events, including internationally

🎯 Requirements

• Bachelor's degree in an engineering, technical or scientific discipline and 12 or more years of progressive experience in asset management, field service or technical services, including at least 5 years with commercial ownership of a service line, practice or portfolio and at least 5 years leading teams; OR advanced degree (MSc, PhD or MBA) in a relevant discipline and 10 or more years of progressive experience with the same commercial and leadership content; OR an equivalent combination of education and experience • Advanced degree in an engineering or scientific discipline, and an MBA or equivalent commercial qualification preferred • Ownership of a services offering, practice or service line with accountability for revenue, growth and margin, at scale and across more than one geography • Offering management discipline applied to services, including market assessment, value proposition definition, pricing and packaging, lifecycle management, and build, buy or partner decisions • Deep credibility in multi-vendor asset, instrument or field service operations within regulated (GxP) laboratory or equivalent technical environments • Experience with laboratory relocation and move programmes, including engineering and commercial conversations at executive level • Experience partnering with product and technology teams to create digitally enabled services • Command of OEM and third-party contracts, entitlement, benchmarking, consolidation and rate structures • Track record of designing and launching new services and scaling them to profitable delivery • Influence without authority across a global matrix and executive communication skills • Experience recruiting, developing and retaining senior engineering and technical experts • Experience in multi-vendor laboratory services, OEM field service, laboratory relocation or equipment and facilities outsourcing preferred • Experience operating across North American and European markets preferred • Working knowledge of CMMS or EAM, metrology and calibration, RFID and asset tracking, condition-based or predictive maintenance, and IQ/OQ/PQ preferred • Must be able to work in a laboratory or controlled environment requiring personal protective equipment • Must be able to accommodate multiple time zones • Must be able to complete Medical Clearance, Respiratory Protection Training and Fit Testing if required • Ability to remain stationary more than 25% of the time and move occasionally between labs, corridors, rooms and buildings • Ability to occasionally move or lift up to 25 pounds, with potential occasional lifting up to 50 pounds • Specific close-range, distance, colour, peripheral and depth vision abilities, and ability to adjust focus

🏖️ Benefits

• Bonus • Equal opportunity employer • Diverse and culturally diverse workforce • Travel opportunities, including international travel

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