
11 - 50 employees
Founded 2024
🛍️ eCommerce
💳 Fintech
☁️ SaaS
🔥 Funding within the last year
💰 $5M Series unknown on 2025-11
eCommerce • Fintech • SaaS
Phoenix Ecommerce Technologies is an ecommerce infrastructure and payments platform built for high-volume direct-to-consumer (D2C) merchants. It provides a headless, no-code customizable checkout and funnel builder, AI-powered decline recovery and payment routing, tokenized vaulting, subscription and billing management, and analytics to optimize approvals, conversions, and lifetime value. The product emphasizes higher authorization rates, faster wallet-native checkouts (Apple Pay, Google Pay), multi-processor support, and retention automation for subscription and direct-response brands.
🔥 17 hours ago
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11 - 50 employees
Founded 2024
🛍️ eCommerce
💳 Fintech
☁️ SaaS
🔥 Funding within the last year
💰 $5M Series unknown on 2025-11
eCommerce • Fintech • SaaS
Phoenix Ecommerce Technologies is an ecommerce infrastructure and payments platform built for high-volume direct-to-consumer (D2C) merchants. It provides a headless, no-code customizable checkout and funnel builder, AI-powered decline recovery and payment routing, tokenized vaulting, subscription and billing management, and analytics to optimize approvals, conversions, and lifetime value. The product emphasizes higher authorization rates, faster wallet-native checkouts (Apple Pay, Google Pay), multi-processor support, and retention automation for subscription and direct-response brands.
• Own Phoenix's high-risk payments business end to end, including P&L, risk posture, bank and processor relationships, and operating engine • Own underwriting, risk, payment operations, partner strategy, and payments go-to-market strategy • Manage processing revenue, pricing, residuals, costs, loss reserves, write-offs, contribution margin, forecasting, and reporting • Set risk appetite, underwriting policies, approval authority, escalation thresholds, reserve strategy, rolling holds, processing limits, and portfolio concentration limits • Own chargeback and fraud thresholds, remediation playbooks, portfolio monitoring, reviews, offboarding decisions, and client communications • Keep the portfolio within Visa and Mastercard monitoring program thresholds including VAMP, VDMP, VFMP, and MATCH/TMF • Source, negotiate, defend, and diversify sponsor bank, acquiring, processor, gateway, and orchestration relationships • Lead Schedule A negotiation, buy rates, cost structure, audit readiness, ISO/MSP registration, and compliance reporting • Expand into new markets, verticals, and geographies • Own merchant onboarding, KYC/KYB, activation, time-to-board, funding, settlement, reconciliation, residual accuracy, chargeback mitigation, authorization performance, decline recovery, routing, SOPs, SLAs, dashboards, and automation roadmap • Drive approval rate, authorization optimization, Phoenix payments attach rate, payment product roadmap, pricing and packaging, and new payment rails including ACH and RTP • Recruit, develop, and retain underwriters, risk analysts, and operations leaders; set performance standards and accountability systems • Serve as executive voice of payments to the CEO, board, banks, and partners
• 8+ years in payments, merchant acquiring, or fintech, including at least 5 years directly in high-risk • Proven ownership of a payments P&L, portfolio, or business unit, not solely a functional team • Direct experience with ISO, MSP, PayFac, or sponsor bank models • Existing relationships with acquiring banks, sponsor banks, processors, and gateways • Deep working knowledge of Visa and Mastercard monitoring programs (VAMP, VDMP, VFMP, MATCH/TMF) and the corrective action each requires • Demonstrated experience underwriting and managing high-risk ecommerce verticals such as nutraceuticals, supplements, skincare, peptides, and subscription or continuity offers • Command of KYC/AML, PCI DSS, NACHA, and card network rules • Experience setting reserve, rolling hold, and processing limit strategy at the portfolio level • Track record of holding chargeback and fraud ratios inside card brand thresholds while growing volume • Ability to make fast, independent, defensible risk decisions with incomplete information • Experience building and leading underwriting, risk, or payment operations teams • Strong analytical skills and fluency operating from portfolio data and dashboards
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