Project Support Specialist

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Planned Systems International

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1988

💼 Consulting

🎖️ Defense

📦 Logistics

Consulting • Defense • Logistics

Planned Systems International is a company focused on developing innovative solutions at the intersection of health, national security, and federal civilian operations. Since its inception in 1988, PSI has utilized cutting-edge technologies to tackle critical challenges faced by government and civilian agencies, striving to elevate healthcare accessibility through programs like the ARPA-H PARADIGM initiative. The company emphasizes operational efficiency and integrity, while fostering a collaborative work culture to empower its employees and meet diverse client needs.

📋 Description

• Assist the Program Manager and back-office team by coordinating project activities, maintaining documentation, and facilitating communication between internal teams and remote healthcare workers • Coordinate task-order launch checklists, timelines, deliverables, job requisitions, and onboarding checks • Assist the Program Manager with delivering adjustments or improvements to procedures or policies to remote staff • Track attendance concerns, call-outs, tardiness, no-shows, and extended absences, and escalate issues to the Program Manager • Receive, document, and route customer concerns involving employee attendance, conduct, responsiveness, or job performance • Troubleshoot routine timekeeping and payroll issues, including system access, charge codes, leave, holidays, overtime, missing entries, and approval routing • Conduct regular employee outreach to support engagement, identify emerging concerns, and respond to routine questions and daily workplace issues • Monitor timesheet submission, approval, correction, and completion across assigned programs; follow up on missing, late, incomplete, or inaccurate records • Serve as a liaison between employees, the Program Manager, corporate support teams, and staffing partners, providing accurate and timely status updates • Prepare routine correspondence, employee notices, meeting materials, and follow-up communications; coordinate meetings and track action items through completion • Assist with invoice tracking and financial calculations

🎯 Requirements

• Must be a US Citizen • High School Diploma or equivalent • At least one (1) year of experience providing administrative, office, or program support • Strong organizational skills with the ability to manage multiple priorities, deadlines, and recurring administrative processes • Excellent written and verbal communication skills with the ability to interact professionally with internal teams, employees, managers, corporate staff, and external stakeholders • Proficiency with Microsoft Office applications, including Word, Excel, Outlook, PowerPoint, and Teams

🏖️ Benefits

• Paid leave • Employer-sponsored group medical insurance option • Dental insurance option • Vision insurance option • Short-term disability insurance option • Long-term disability insurance option • Life insurance option • AD&D coverage option • Legal services option • Identity theft insurance option • Accident insurance option • Flexible spending account options • Health savings account options • Employer contribution match through company-sponsored 401(k) retirement plan, immediately vested • Professional courses • Certifications • Tuition reimbursement programs