Field Service Technician

🔥 13 hours ago

🏈 Ohio – Remote

🏈 Ohio – Remote

💵 $24 - $28 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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Plug Power

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

💼 Consulting

📦 Logistics

⚡ Energy

Consulting • Logistics • Energy

Plug Power is a turnkey provider of clean, reliable solutions for hydrogen fuel cell-based applications. The company focuses on creating an end-to-end green hydrogen ecosystem, encompassing production, storage, delivery, and energy generation. Its mission is to assist customers in meeting their business goals while contributing to the decarbonization of the economy.

📋 Description

• Support fuel cell products installed in electric lift trucks • Install and service fuel cells at a specific customer location • Perform preventative maintenance and resolve breakdowns • Report breakdown events, order parts, and maintain fuel cells • Maintain and service fuel cells at customer sites • Perform diagnostics, troubleshooting, and evaluations to maintain the fleet • Perform field retrofits and software and hardware upgrades • Provide on-call and emergency customer support • Purchase tools, equipment, and parts as required • Troubleshoot and maintain high-pressure hydrogen storage, 480VAC, flammability, cryogenic liquid, high-pressure gas, and fueling systems as needed • Communicate with customer personnel and hydrogen suppliers regarding aftermarket support • Provide feedback to regional service representatives on fuel cell performance and maintenance issues • Complete incident reports, service logs, inventory maintenance, and site/system documentation • Exhibit and enforce safety procedures in the field and at customer sites • Travel as required for business needs and drive safely in accordance with traffic laws • Represent Plug Power professionally • Perform other duties as assigned

🎯 Requirements

• Minimum high school diploma or equivalent with technical electrical coursework • Three (3) or more years of direct experience in mechanical and electrical troubleshooting • Formal training and education may be also considered in lieu of direct experience • Must possess a valid driver license, a clean driving record, and the ability to safely operate a motor vehicle • Must be able to lift 50 pounds on regular basis unassisted • Knowledge of lift truck operation and applications is highly preferred • General mechanical aptitude is required • Computer and software systems skills, including Word, PowerPoint, Excel, and Outlook • Dynamic interpersonal skills and ability to effectively communicate with diverse audiences and stakeholders at all levels • Excellent verbal and written communication skills • Creativity in solving technical problems • Ability to work independently • Uncompromising dedication to quality • Exceptional time management skills with the ability to handle multiple tasks • Punctual and reliable • Technician must provide own standard set of tools; specific fuel cell tools provided by Plug Power

🏖️ Benefits

• Health, Dental & Vision Insurance eligibility starting from the first day of hire • 401(k) with 5% company match • Bonus eligibility • Paid time off including vacation, personal, floating holidays, sick and volunteer time off • Paid Holidays • Lifestyle Reimbursement Program • Education Assistance • Global access to mental health support and counseling professionals • Employee Assistance Program • Specific fuel cell tools provided by Plug Power • Own standard set of technician tools required