Manager, Site Reliability Engineering

🔥 12 hours ago

⛷️ Utah – Remote

⛷️ Utah – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

⛑ DevOps & Site Reliability Engineer (SRE)

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Podium

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2014

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

Podium is a comprehensive AI-driven platform designed to enhance business operations by driving lead conversions, marketing, and customer engagement. It provides solutions such as AI-powered chatbots, review management, text marketing, and scheduling to help businesses capture and convert leads efficiently. Podium's AI engages with potential customers, automates routine tasks, and manages communications across various platforms like Google, Facebook, SMS, and third-party websites. It is tailored for industries like automotive, retail, health & wellness, and home services, supporting businesses in transforming leads into repeat sales.

📋 Description

• Coach, mentor, and grow a team of SREs • Hire and retain strong engineers • Create a blameless postmortem culture • Drive day-to-day project management, including standups, ticket grooming, tracking, and stakeholder visibility • Own production-system availability and performance end-to-end • Set and manage SLIs, SLOs, SLAs, and error budgets • Run incident management, on-call, escalations, and postmortems • Drive automation to reduce repetitive firefighting and deliver durable fixes • Own capacity planning, scaling, and disaster recovery strategy • Deploy and tune AI investigation and incident agents • Integrate AI into incident workflows, including incident summaries, root-cause suggestions, and postmortem drafting • Partner with Engineering, Product, and Security to embed reliability into the SDLC • Coordinate stakeholders during major incidents • Represent SRE in architecture reviews and roadmap discussions • Translate reliability metrics and risk for leadership • Maintain runbooks and playbooks • Track uptime, MTTR, MTTD, and error budgets • Improve monitoring, alerting, and incident tooling • Contribute to observability and infrastructure budget and vendor decisions

🎯 Requirements

• 8+ years in SRE, DevOps, or Infrastructure Engineering • 2+ years leading or managing a team • Deep familiarity with distributed systems and cloud infrastructure (AWS, GCP, or Azure), plus Kubernetes/Docker • Real experience with observability tooling: Datadog, Prometheus, Grafana, Honeycomb, ClickHouse • Comfort with CI/CD and infrastructure as code (Terraform, Ansible, or similar) • A track record of owning incident management and building a genuine postmortem culture • Strong scripting/programming chops (Python, Go, or similar) • Ability to explain complex technical problems to non-technical audiences • Experience implementing telephony solutions in-house • Chaos engineering experience • Experience managing on-call across distributed or global teams • Exposure to security/compliance-adjacent reliability work (SOC2, ISO 27001) • History of scaling an SRE function as a company grows

🏖️ Benefits

• Life insurance, long and short-term disability coverage • Paid maternity and paternity leave • Fertility Benefits • Generous vacation time, plus three 4-day summer holiday weekends • Excellent medical, dental, and vision benefits • 401k Plan with company matching • Bi-annual swag drops with cool Podium gear and apparel • A stellar HQ (Utah) gym with local professional coaches and classes offered • Onsite HQ (Utah) child care center, subsidized for employees • Open and transparent culture