Director, Email Deliverability

Job not on LinkedIn

🔥 0 minutes ago

🌐 United States, Canada – Remote

🇺🇸 United States – Remote 🇨🇦 Canada – Remote

⏰ Full Time

🔴 Lead

👔 Director

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Postscript

WebsiteLinkedInAll Job Openings

201 - 500 employees

📣 Marketing

🤝 B2B

🏢 Enterprise

Marketing • B2B • Enterprise

Postscript is a leading SMS marketing platform focused on helping brands grow their audience, create personalized messaging, and drive revenue through SMS communication. With powerful AI features for message optimization and brand insights, Postscript provides tools for creating, sending, and managing SMS campaigns effectively. The platform includes compliance features to ensure adherence to SMS laws, innovative solutions like CashBack for boosting margins, and expert guidance through Postscript Plus to optimize SMS strategies. Postscript stands out for its ability to seamlessly integrate with other customer service and marketing platforms, ensuring a comprehensive approach to customer engagement and retention.

📋 Description

• Own Postscript's end-to-end email deliverability strategy, including IP pool architecture, domain strategy, and shared versus dedicated sending models • Design and manage IP and domain warming programs • Establish and enforce SPF, DKIM, DMARC, and BIMI authentication standards and DMARC alignment • Monitor sender reputation, inbox placement, and blocklist activity and lead remediation • Track Gmail, Yahoo, and Microsoft bulk-sender requirements, spam-rate thresholds, and one-click unsubscribe requirements • Serve as the senior deliverability expert for customer brands by auditing programs, diagnosing inbox-placement issues, and building remediation plans • Lead deliverability onboarding for brands migrating email to Postscript • Translate complex deliverability concepts into actionable guidance for marketers • Own customer escalations and protect and grow inbox placement and sending reputation • Partner with Product and Engineering on deliverability tooling, monitoring, infrastructure, and roadmap requirements • Build playbooks, processes, and standards that scale deliverability across thousands of senders • Establish feedback loops, Postmaster Tools, and reporting for deliverability-health visibility • Hire, mentor, and lead a team of deliverability specialists as the function matures • Maintain expert knowledge of the deliverability landscape and represent Postscript in the broader community • Build relationships with mailbox providers and industry partners • Ensure sending practices and customer programs comply with CAN-SPAM, GDPR, and mailbox-provider policies • Leverage AI tools and internal systems to scale monitoring, diagnostics, and customer guidance

🎯 Requirements

• 8+ years of dedicated email deliverability experience, ideally at an ESP, CDP, or high-volume sending platform • Deep technical command of SPF, DKIM, DMARC, BIMI, IP and domain warming, sender reputation, and feedback loops • Hands-on experience owning deliverability for bulk/high-volume senders • Experience diagnosing and remediating blocklistings and inbox-placement problems • Fluency with Google Postmaster Tools and Yahoo Sender Hub • Knowledge of 2024+ Gmail, Yahoo, and Microsoft bulk-sender requirements • Existing mailbox-provider relationships and/or active participation in M3AAWG, emailgeeks, or similar communities strongly preferred • Ability to translate technical detail into strategy for non-technical marketers • Player-coach mindset with hands-on execution and playbook/team building • Strong understanding of e-commerce/DTC brands and email revenue generation; e-commerce experience strongly preferred • Comfort building from scratch in a fast-paced, early-stage environment • Growth mindset toward AI and emerging tooling • Outstanding written and verbal communication skills • High reliability and outstanding follow-through

🏖️ Benefits

• Fully remote work culture – work from anywhere • Flexible paid time off to recharge and prioritize your well-being • Comprehensive health, dental, vision insurance • High-growth startup environment with opportunities to make a meaningful impact and grow your career • The chance to build a function from the ground floor and define how 20,000+ brands reach the inbox • Fun, collaborative team passionate about e-commerce and innovation