Trial Program Specialist

Job not on LinkedIn

🔥 0 minutes ago

🏈 Ohio – Remote

🏈 Ohio – Remote

💵 $19 - $24 / hour

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

👻 Ghost score 20%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Prentke Romich GmbH

WebsiteLinkedInAll Job Openings

51 - 200 employees

🏥 Healthcare

⚕️ Healthcare Insurance

🔧 Hardware

Healthcare • Healthcare Insurance • Hardware

Prentke Romich GmbH is a German company specializing in assistive communication tools. Since 1991, it has been providing nationwide solutions for individuals who face communication challenges, such as those with autism, ALS, or other disabilities. The company offers a range of products including dynamic talkers, devices with eye-tracking capabilities, and vocabulary software to enhance communication for non-speaking or partially speaking individuals. As one of the largest providers of such tools in Germany, Prentke Romich focuses on enabling a more self-determined life for its users through technological aids.

📋 Description

• Process Trial Program applications for a designated region, ensuring accurate data entry and timely documentation submission • Communicate professionally and effectively with customers, clinical teams, families, and internal staff • Support customers and their teams with next steps following trial decisions, including initiating returns when appropriate • Verify eligibility and/or benefits for trial devices through web portals, phone calls, and third-party software • Follow established Trial Device Program and departmental policies and procedures • Attend and actively participate in required meetings • Assist regional team members with data entry, benefit verification, and order confirmation • Support customers throughout the process of trialing communication devices

🎯 Requirements

• High school diploma or GED required • Minimum of one year of customer service experience required • Medical office experience preferred • Proficiency in Microsoft Word, Excel, and Outlook strongly recommended • Strong interpersonal, teamwork, and customer service skills • Excellent verbal and written communication skills • Highly organized with strong time management and attention to detail • Service-oriented mindset focused on customer satisfaction and success • Flexibility and adaptability in a fast-paced, changing environment • Ability to maintain professionalism, positivity, and accuracy during high-stress situations • Ability to work independently while collaborating effectively with a team

🏖️ Benefits

• Mission-driven work helping individuals experience communication and connection through AAC device trials • Collaborative team environment • Professional growth in healthcare processes, customer support, and cross-functional collaboration