Senior Engineer, Workforce Productivity

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🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

🧑‍💻 Full-stack Engineer

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Presidio

1001 - 5000 employees

💼 Consulting

📦 Logistics

🤖 Artificial Intelligence

💰 Private equity on 2011-05

Consulting • Logistics • Artificial Intelligence

<Presidio> is a global technology services and solutions provider that designs, implements, and manages agile, secure digital platforms for enterprise customers. It helps organizations accelerate digital transformation through cloud migration and management, AI and data engineering, cybersecurity, networking and infrastructure, collaboration, and managed lifecycle services. Presidio also offers procurement, financing and consumption models, industry-specific solutions, and operational support for regulated and public sector clients.

📋 Description

• Design and implement digital workspace architectures across Microsoft 365, Entra ID, endpoint management, SharePoint, collaboration tools, and hybrid identity solutions • Design and enable Microsoft Copilot for Microsoft 365, including readiness assessments, licensing, governance, prompts, and integrations • Develop standards, policies, security baselines, deployment practices, troubleshooting procedures, and SharePoint information architecture governance • Collaborate with architects, sales teams, and clients to define technology roadmaps aligned with business outcomes • Plan, deploy, and migrate complex cloud, hybrid, and on-premises digital workspace solutions • Evaluate and integrate EUC, VDI, device management, security, and AI tools • Perform assessments, proofs of concept, and implementations while following change-management and documentation standards • Ensure high availability, performance, and security of client digital workspaces • Own advanced troubleshooting and root-cause analysis for complex SharePoint, Copilot, and related-service incidents • Drive automation and continual service improvement using PowerShell, Microsoft Graph, and scripting • Monitor service health, produce compliance, patch, adoption, and Copilot utilization metrics, and maintain SLAs • Mentor and provide technical escalation support to mid-level and junior engineers • Act as a subject matter expert in client meetings, workshops, and project delivery • Maintain a billable utilization target, typically 70% or higher • Contribute to presales activities, knowledge sharing, and practice development

🎯 Requirements

• 8+ years of progressive experience in enterprise infrastructure/digital workspace engineering, or 5+ years at senior level • Strong hands-on expertise with Microsoft 365, including Entra ID, Exchange Online, Teams, Intune, and Autopilot • Expertise in modern SharePoint architecture and information management • Experience with Active Directory, Group Policy, and hybrid identity using Entra Connect • Demonstrated experience enabling, governing, integrating, and optimizing Microsoft Copilot for Microsoft 365 • Experience with endpoint management, Conditional Access, Zero Trust, and collaboration tools • Bachelor’s degree in Computer Science, Information Technology, or equivalent experience/military background • Ability to work independently in a fast-paced remote/hybrid environment • On-call availability as needed • Preferred Microsoft 365, Azure, Enterprise Administrator, Copilot, and SharePoint certifications • Client-facing communication and consulting skills • Problem-solving, analytical, and documentation abilities • Commitment to mentoring and knowledge sharing

🏖️ Benefits

• Remote work environment • Mentoring and knowledge-sharing opportunities • Equal opportunity employment • Reasonable accommodations for individuals with disabilities • Priority referrals for protected veterans

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