Senior Engineer, Workforce Productivity

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🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

🧑‍💻 Full-stack Engineer

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Presidio

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

Presidio is a global IT solutions and services firm that designs, implements, and manages agile, secure digital platforms to help enterprise customers accelerate digital transformation. Its offerings include cloud migration and modern platforms, managed services, AI and data analytics (including agentic and private AI), cybersecurity, networking, collaboration, and lifecycle/finops and procurement/consumption financing. Presidio serves regulated and enterprise sectors such as healthcare, media & entertainment, finance, public sector and utilities.

📋 Description

• Design, implement, optimize, and support modern workplace solutions for Presidio’s enterprise clients • Lead digital workspace architectures across Microsoft 365, Entra ID, endpoint management, SharePoint, collaboration tools, and hybrid identity • Design and enable Microsoft Copilot for Microsoft 365, including readiness assessments, licensing, governance, prompts, and integrations • Develop standards, policies, deployment practices, security baselines, troubleshooting procedures, and SharePoint governance • Collaborate with architects, sales teams, and clients to define technology roadmaps • Plan, deploy, and migrate cloud, hybrid, and on-premises digital workspace solutions • Evaluate and integrate EUC, VDI, device management, security, and AI tools • Perform assessments, proof-of-concepts, and implementations according to change-management and documentation standards • Ensure high availability, performance, and security of client digital workspaces • Own advanced troubleshooting and root-cause analysis for complex SharePoint, Copilot, and related-service incidents • Drive automation using PowerShell, Microsoft Graph, and scripting • Monitor service health and produce compliance, patch posture, adoption, and Copilot utilization metrics • Maintain SLAs in Managed Services environments • Mentor and provide technical escalation support to mid-level and junior engineers • Act as a subject matter expert in client meetings, workshops, and project delivery • Maintain a billable utilization target, typically 70% or higher • Contribute to presales, knowledge sharing, and practice development

🎯 Requirements

• 8+ years of progressive experience in enterprise infrastructure/digital workspace engineering, or 5+ years at senior level • Strong hands-on expertise with Microsoft 365, Entra ID, Exchange Online, Teams, Intune, and Autopilot • Experience with modern SharePoint architecture and information management • Experience with Active Directory, Group Policy, and hybrid identity using Entra Connect • Demonstrated experience enabling, governing, integrating, and optimizing Microsoft Copilot for Microsoft 365 • Experience with endpoint management, Conditional Access, Zero Trust, and collaboration tools • Bachelor’s degree in Computer Science, Information Technology, or equivalent experience/military background • Preferred Microsoft 365, Azure Administrator/Enterprise Administrator, Copilot, and SharePoint certifications • Excellent client-facing communication and consulting skills • Strong problem-solving, analytical, and documentation abilities • Ability to work independently in a fast-paced remote/hybrid environment • Ability to fulfill on-call responsibilities as needed • Team-oriented approach and passion for mentoring and knowledge sharing • Commitment to Presidio’s core values

🏖️ Benefits

• Remote work arrangement • On-call responsibilities, as needed • Mentoring and knowledge-sharing opportunities • Equal opportunity employment • Reasonable accommodations for individuals with disabilities