IT Solutions Architect, ServiceNow – ITAM

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

🦅 H1B Visa Sponsor

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👻 Ghost score 10%

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Presidio

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

Presidio is a global IT solutions and services firm that designs, implements, and manages agile, secure digital platforms to help enterprise customers accelerate digital transformation. Its offerings include cloud migration and modern platforms, managed services, AI and data analytics (including agentic and private AI), cybersecurity, networking, collaboration, and lifecycle/finops and procurement/consumption financing. Presidio serves regulated and enterprise sectors such as healthcare, media & entertainment, finance, public sector and utilities.

📋 Description

• Understand stakeholder business requirements and translate them into ITAM solution designs using ServiceNow SAM and HAM • Architect end-to-end ITAM solutions covering software and hardware asset lifecycles, license compliance, procurement, and disposal • Design and configure ServiceNow SAM and HAM workflows, data structures, reports, and dashboards • Collaborate with developers, administrators, and IT teams to implement and integrate ITAM solutions • Provide technical guidance and support during implementation and operations • Assess current ITAM processes and systems and recommend improvements • Monitor industry trends, licensing models, and regulatory requirements and maintain compliance • Conduct training and knowledge-sharing sessions for IT teams and end users • Collaborate with vendors and software publishers on licensing terms, contracts, and license optimization • Monitor solution performance, analyze metrics, and generate reports and recommendations • Serve as an ITAM subject matter expert and apply emerging technologies and innovations

🎯 Requirements

• Bachelor's degree or equivalent work experience and/or military experience • Degree in Computer Science, Information Systems, or a related field preferred • 5–8 years' proven experience as an IT Solutions Architect, focused on IT Asset Management • Expertise implementing ServiceNow Software Asset Management (SAM) and Hardware Asset Management (HAM) • In-depth knowledge of ITAM principles, best practices, and industry standards • Strong understanding of software and hardware asset lifecycles, licensing models, and compliance requirements • Proficiency in ServiceNow administration, configuration, and customization related to SAM and HAM modules • Experience designing and implementing end-to-end ITAM solutions, including integrations with other IT systems • Excellent analytical and problem-solving skills • Strong communication and interpersonal skills • Project management skills • Self-motivated and proactive, with focus on continuous improvement and ITAM trends and technologies • ServiceNow HAM and SAM certifications preferred, along with ITIL • Must reside in the Continental US

🏖️ Benefits

• Remote work arrangement • Travel up to 10% • Equal opportunity employment • Reasonable accommodations for individuals with disabilities • Priority referrals for protected veterans • Opportunity to work with AI-driven analytics, cloud solutions, cybersecurity, next-generation infrastructure, automation, security, networking, digital transformation, and cloud computing • Training and knowledge-sharing opportunities